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Business Profile

Roofing Contractors

Craftsman Restoration LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Reviews

Customer Review Ratings

4.11/5 stars

Average of 9 Customer Reviews

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Review Details

  • Review fromMargaret G

    Date: 10/12/2023

    1 star
    We originally signed with them but we wanted more done to the house. The salesman Chris said that he could get the work done that we wanted. A month later after hounding him for a quote it was three lines of demo, build, finish with a price. No further details of what the build entailed. The quote we got was 5,000 over another company that we had out to give us a quote and they had all the details included. We cancelled our roof contract with them in June and went with another company that was able to do all the work we required with the details of exactly what we would be getting. We have yet to get a refund of the money owed to us. Do not do business with this company
  • Review fromKaren H

    Date: 09/23/2023

    1 star
    Literally had them scheduled to replace my business roof instead their crew ripped off my shingles at my own house w out anyone telling this to us. They left all the shingles in my driveway and refused to move them …I had to pay people to do that …. Worst company ever do not ever deal with them… have been dealing with them since march all they use is excuses after excuses don’t ever ever work with this company!!!! Warning for all!!! Still my business has not been done since march!!! Stay away!!
  • Review fromJeff M

    Date: 07/08/2023

    5 stars
    Brody and his group did a great job on the roof and shutters. I could not be happier with the results. Additionally they worked well with my insurance company and were able to relieve me of ongoing follow-up. Awesome!
  • Review fromJEFFREY M

    Date: 05/06/2023

    5 stars

    JEFFREY M

    Date: 05/06/2023

    On time on budget quick to respond to questions. Quality work and professional.

    Craftsman Restoration LLC

    Date: 05/15/2023

    Im glad you were pleased with the quality of work. If you remember when I first knocked on your door, you were so sceptical that I could make this happen for your home. I told you "the hardest part of getting your insurance company to pay for the roof was going to be you letting me". Thank you for trusting Craftsman Restoration. Please let me know if you ever need anything else.
  • Review fromSusan H

    Date: 04/11/2023

    5 stars

    Susan H

    Date: 04/11/2023

    The whole experience with Craftsman Restoration was very pleasant. Everyone was very professional.

    Craftsman Restoration LLC

    Date: 04/12/2023

    We are extremely pleased that you had a positive experience. Thank you for taking the time to give us a review. Please let us know if you have any future needs you and your husband were both very kind people.
  • Review fromHeidi B

    Date: 03/23/2023

    5 stars

    Heidi B

    Date: 03/23/2023

    They were awesome! Very communicative. Quick and perfect when replacing the roof. Helped tremendously with all of the insurance stuff and explained everything since this was our first time ever filing a homeowners claim. Highly recommend, they won’t disappoint!

    Craftsman Restoration LLC

    Date: 03/24/2023

    Im very happy that you found us to be the correct choice for your roof. Im extremely pleased we stopped by your property. Thank you for the great review.

    Craftsman Restoration LLC

    Date: 03/24/2023

    Im very happy that you found us to be the correct choice for your roof. Im extremely pleased we stopped by your property. Thank you for the great review.
  • Review fromJacob H

    Date: 03/20/2023

    5 stars

    Jacob H

    Date: 03/20/2023

    Craftsman Restoration LLC was great to work with from start to finish on my roof replacement. They were very competitive with other quotes I received. They made dealing with my insurance company effortless and I did not have much out of pocket expenses at all. They were on time. The work space was always very clean and organized. The employees were very respectful and professional. I am pleased with the finished work of my entire roof replacement and highly recommend this company for any roof, siding, and gutter repairs. Thank you so much!

    Craftsman Restoration LLC

    Date: 03/21/2023

    Thank you for the positive review. We really appreciate it and im very please you were satisfied with the work.
  • Review fromRobert G

    Date: 03/13/2023

    5 stars

    Robert G

    Date: 03/13/2023

    Communication was great from the time of first contact to the installation date! Job was run smoothly and professionally. I would recommend Craftsman Restoration for any residential roofing repairs.

    Craftsman Restoration LLC

    Date: 03/14/2023

    Thank you. We are alway happy to have satisfied customers.
  • Review fromMatt and Amy S

    Date: 03/11/2023

    5 stars

    Matt and Amy S

    Date: 03/11/2023

    Very happy with our decision to use Craftsman Restoration for our roof replacement. Every step of the process was well explained to us. Thankful for the great communication and quick process.

    Craftsman Restoration LLC

    Date: 03/14/2023

    You were both absolutely wonderful customers to work with. Im very please we could work with your insurance company to get you the roof replacement that was necessary. Thank you.

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