Business ProfileforT&E Elite K9 Training

I contacted ******* by ******** messenger on January 13,2022, to inquire about his dog training services. He said he had two payment plans and one saved a “significant discount” by paying in full. I sent $1800 by ***** on Jan 14. Jan 16 we had appointment to meet at my home. He was 2.5 hours late. Showed up, put 2 collars on my dog, gave her treats to sit, and led her around in kitchen by a leash. I told him I could use my Ecollars, which I already knew how to use and have used with Ivory, but he insisted no, to just use his. He left me no copy of curriculum as he said he would. He was here for 2 hours. We both scheduled him to come again on Jan 19. He never called or came on 1/19. I texted to ask him where he was and he said: 1) he was waiting for new collars to be sent by Amazon and 2) his girlfriend had covid but that he was negative. So I told him we would reschedule. He did not reply to my texts on 1/20 and 1/21. On 1/22, he canceled, saying he had covid. On 1/27 I told him I was thinking of not doing his training. I was worried because I gave him all that money and felt he was blowing me off on scheduling dates. He urged me her behavior wouldn’t change without training, so we rescheduled for 2/4. On Tuesday 2/2 I asked him if he was still coming because of the snow storm coming. He said his truck engine blew up and because of that wasn’t going to make it Friday 2/4. When I asked for my money back he said he would draw up termination paperwork and the amount he was willing to refund. He suddenly insisted for my email, to send this paperwork. And said he wouldn’t refund me until I gave it to him. I refused and said it wasn’t necessary for him to have my email now, because I never signed any contract and he never discussed a cancellation policy with me ever. I filed a complaint with my local police department, a complaint with *****, and contacted my attorney and gave him ********* information.