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Find a Location

The Hillman Group, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Hillman Group, Inc.

      10590 Hamilton Avenue Cincinnati, OH 45231

    • The Hillman Group, Inc.

      10590 Hamilton Ave Cincinnati, OH 45231-1764

    Business ProfileforThe Hillman Group, Inc.

    Industrial Fasteners
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company produces nuts, bolts & fasteners, rope & chain,keys,signs,letters & numbers.

    Business Details

    This is a multi-location business.

    Find a Location

    The Hillman Group, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Hillman Group, Inc.

        10590 Hamilton Avenue Cincinnati, OH 45231

      • The Hillman Group, Inc.

        10590 Hamilton Ave Cincinnati, OH 45231-1764

      Location of This Business
      10590 Hamilton Avenue, Cincinnati, OH 45231
      BBB File Opened:
      5/21/1990
      Years in Business:
      60
      Business Started:
      1/1/1964
      Type of Entity:
      Corporation
      Alternate Business Name
      • Hillman Group, Inc.
      Business Management
      • Mr. Doug Cahill
      • Mr. Greg Gluchowski, CEO
      • Jon Michael Adinolfi, COO
      Contact Information

      Principal

      • Mr. Greg Gluchowski, CEO
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/31/2023

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      On February 23,2023 at 11:15am. I went to ******* Supercenter on ******* ******* with my mother. We purchased a Medium Diva Heart Tag with a split ring. The total of the purchase was $14.17. My mother paid for the heart with her debit card. The kiosk never did dispense the dog tag. The manager of the ******* said they were not responsible for the inconvenience. So I emailed ***** ***. I forgot to mention the tag was etched: ***** **************

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ya I

      1 star

      03/19/2024

      The concept is great and system they have is OK, but the telephone customer service absolutely sucks. The CSR on the phone was so rude and even hung up on the me. I don't need a lecture from an overly cranky and hyper sensitive CSR. They should not be in this job if they cannot understand the basics of customer service. There is probably a lot of improvements that can be made as to customer control over deleting stored scans of keys. If a seller of the house or prior tenant of an apartment scanned in a key or key fob into the system and moved out, they can forever access it. If you are the unfortunate person to move in afterwards, you would have no idea someone else can access your place with a fully functional key/fob.

      Local BBB

      BBB Cincinnati

      BBB Reports On

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