Business ProfileforMidwest Eye Center

Called the Midwest office on Good Samaritan Drive. Asked to set an appointment to see Dr. for evaluation of cataracts. Was told that was his field of expertise.perspn answering phone stated only one in office. Took my name and phone number stating she would call me back. Stated would be sometime in June 2023 to get an appointment.That was May 2023. They never called me back. I called back after several weeks to get an appointment. Immediately I was told it would be very expensive and was encouraged to go to Cincinnati Eye Institute. Would not give me an appointment. A person heard the conversation and called Midwest to state she didn't understand why I wasn't given an appointment. The same person told her I would need to get a diagnosis and submit to them. I was not provided this information. I was asked what insurance I had. I told her. She stated she didn't see that insurance listed that they accepted I also told her I could self pay if my insurance did not cover it surgery was needed.I called my insurance company to get other eye centers. One of those centers was a Midwest Eye Center,around corner from where I live.They checked and the gentleman was extremely helpful and stated my insurance was accepted. He set up an appointment at the Good Samaritan Drive office. I got an eye exam and the physician sent the eye exam results to Midwest Eye on Good Samaritan Drive. Few days later I went to Good Samaritan Drive. I suspected they would state they didn't receive the eye exam and they stated exactly that. I had a copy with me and gave it to the receptionist. I asked if I was in the computer. I finally saw the doctor. The doctor stated surgery would be done in September 2023. I was sent to Reading Road office to get measurements. They stated they didn't receive those. Reading Road man that did measurements could not get any one to answer phone at the. Center. They were sent and in the computer. No one would return my calls about surgery date. Total run around.