Reviews

This profile includes reviews for Paycor, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Paycor, Inc. has 17 locations, listed below.

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  Paycor, Inc.

  4811 Montgomery Rd Cincinnati, OH 45212-2163

  
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  Paycor, Inc.

  8050 Marshall Dr, Ste. 100 Overland Park, KS 66214

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  Paycor, Inc.

  644 Linn St, Suite 200 Cincinnati, OH 45203

  
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  Paycor Inc

  1430 Branding Ave # 190 Downers Grove, IL 60515

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  Paycor, Inc.

  7692 Angel Dr NW North Canton, OH 44720

Review Details

• Review fromRyan T

  Date: 03/20/2025

  1 star
  Do yourself a favor and do not use paycor, Read all the 1 star reviews they all are accurate

• Review fromJessica M

  Date: 03/10/2025

  1 star
  Worst payroll company I've ever experienced. They made a mistake and now we are paying them fines with no one to talk to and no resolution! DO NOT USE!

• Review fromReece G

  Date: 03/09/2025

  1 star
  This company refuses to give me back money that they took out my account without my permission after I decided I didn’t want the service anymore. then they continually took money out of my account and then keep trying to charge me late fees on top of that, knowing I signed the to leave!!! When I get to a representative all they do is send you to another representative from a different department then tell you they will email you and not call you because they don’t want to deal with you like they should.So basically, they just take your money without your permission. Smh

• Review fromBrandon B

  Date: 03/05/2025

  1 star
  Worst customer service I have ever seen. They actually do NOT have customer service available whatsoever. I am the Office Manager for a company that unfortunately uses Paycor. I have an employee who's phone number changed and now cannot access his account no matter what we do, even though we changed his number on his account. I am unable to receive ANY assistance whatsoever from Paycor. There is NOT an online chat. There is NOT an email. There is a phone number, but you cannot access it without a number that does not show up using the directions that they give you. I find this lack of assistance to be completely unprofessional, and I wish we knew this before changing over from another company just because Paycor works with ********. I am beyond frustrated right now.

• Review fromThomas G

  Date: 03/04/2025

  1 star
  The absolute worse payroll company. They outsource technical service so you are dealing with foreigners who do not know the US tax law. Because of the bad service we switched payroll companies to *** in November. Without asking they filed w2s with only part of the year causing the w2s to be wrong. Then they refused to correct them, and had the audacity to charge us for them.

• Review fromJoe A

  Date: 02/24/2025

  1 star
  Do not got with Paycor, absolutely horrendous experience. We now have yet another issue to resolve with the *** because Paycor did not pay taxes to them for Q4. This is the second time in one year this has happened, which puts in jeopardy with the *** and we'll most likely face penalties. How can a payroll company miss paying taxes on payroll?? This should be like breathing for a payroll company. We stopped using them as of December 2024 because of all the issues we've experienced and we just got a notice from the *** that our Q4 taxes haven't been paid, but Paycor sure took our money. I'm sure it's going to be a chore to get them to correct this now. It's been so incredibly frustrating that I'm actually lodging a complaint on the Better Business Bureau, which I have never done. I can't believe we have another situation with the ***. I've never had an experience like this with any vendor or software. I'll echo another review I saw...the worst ever!

• Review fromJeff P

  Date: 02/22/2025

  1 star
  DO NOT use this company! By far the worst customer service experience of my life. They charged me a monthly penalty for apparently having the wrong tax ID when I showed them screen shots showing them otherwise AND with a system error on their severely outdated website. They hung up on me twice and couldnt tell me why they wouldnt refund me. They are thieves. STAY AWAY!

• Review fromRenae H

  Date: 02/20/2025

  1 star
  They have the absolute worst customer service I have ever experienced! If I had known how bad they are, I never would have switched one of my client’s payroll service to them. I have struggled for 6 weeks to get them to correct THEIR mistake on a W2. Still NO. Resolution! (I am a self-employed accountant for local small businesses in the ********* Michigan area. I have well over 40 years accounting experience, and have had my own business for 25 years.)

• Review fromUlysses R

  Date: 02/14/2025

  1 star

  Ulysses R

  Date: 02/14/2025

  It's the worst payroll company you can work with. This is the worst customer experience that I have ever experienced. They will not allow you to speak with the supervisor, the customer service is rude, and will not listen to the issues that the customer is facing. They overcharge the clients and don't take accountability for their mistakes. If you want to scream at yourself for signing a contract that has policies that don't align with common sense then feel free to frustrate yourself. For instance, I had no payroll run, and they charged me for 15 active employees and would not remove them from the invoice. By the way, they charge you for every employee. Then they held my W2s hostage because they overcharged me and wanted me to pay this overpriced invoice. Emails take several days to respond and then it still doesn't offer any solutions. THE WORST EVER!!!!!!!!!!!!!!
  

  Paycor, Inc.

  Date: 02/21/2025

  Thank you for sharing your detailed feedback. We value your input and it has been shared with out team.

• Review fromJustin C

  Date: 02/13/2025

  1 star

  Justin C

  Date: 02/13/2025

  I’m writing this review not with the expectation that Paycor will take notice, but to warn fellow business owners: Do not, under any circumstances, work with Paycor. If you choose Paycor as your payroll provider, be prepared to solve all your issues on your own. Their so-called “support team” will either end the chat or hang up on you if their first attempt at a solution fails. I was locked out of one of my companies for a staggering three months due to the incompetence of their support staff. We made the decision to terminate our relationship with Paycor back in October 2024, yet here we are—still being charged monthly fees for a service we no longer use. Paycor even admitted that our representative, Abbey V., failed to properly terminate our contract, but they offered no financial compensation for this clear and costly error. Despite countless emails, our case has been “escalated to support” for weeks, yet they continue to withdraw money from our bank accounts without resolution. This level of negligence and disregard for their clients is unacceptable. If you value your time, money, and sanity, avoid Paycor at all costs. I highly recommend working with a local payroll provider instead. Since making the switch, we’ve experienced exceptional support and service—something Paycor utterly failed to deliver.
  

  Paycor, Inc.

  Date: 02/21/2025

  Hi ****** - Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration you've experienced. We have reviewed your account and can confirm that our team is actively working on resolving the issues you've raised. Your case has been escalated to our support team, and we are committed to addressing this matter promptly. We appreciate your patience and understanding as we work towards a resolution.