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Business Profile

Plumber

Roto-Rooter

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plumber.

Visit Website(513) 631-2525Write a Review

About

This business has 1 alert

Important information

  • Additional Info:

    Roto-Rooter has provided the following information to BBB regarding their corporate structure: Roto-Rooter has company-owned locations, independent contractors and franchise operations. According to Roto-Rooter, independent contractor and franchise locations are responsible for their own customer service and complaint handling.  Roto-Rooter itself does not bear any responsibility for the work of its independent contractors despite using the name Roto Rooter.  BBB is working with Roto Rooter to more clearly communicate the responsibility of its independent contractors.

Overview

Roto-Rooter

2125 Montana Ave

Cincinnati, OH 45211-2741

View Service Area
See Hours
Operating Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours

Find a Location

Roto-Rooter has 339 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    BBB Accreditation & Rating

    Roto-Rooter is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    Not Rated

    Reasons for rating

    • The business is in the process of responding to previously closed complaints.
    How are BBB ratings calculated?

    About This Business

    Roto-Rooter in Cincinnati, OH offers commercial and residential plumbing services including:



    • Basement Plumbing

    • Bathroom Plumbing

    • Drain Cleaning

    • Kitchen Plumbing

    • Laundry Room Plumbing

    • Outdoor Plumbing

    • Sump Pump 

    • Water Heater

    • Water Damage Restoration

    Years in Business: 90

    Products and Services

    Roto-Rooter Pipe Shield, Septic Tank Treatment, Heavy-Duty Septic Tank and Leach Field Treatment, RootX, Drain and Grease Trap Treatment, Sugar Residue Digestant, Lift Station Grease Dissolver

    Business Details

    Local BBB:
    BBB Cincinnati
    BBB File Opened:
    3/1/1973
    Business Started:
    1/1/1935
    Business Incorporated:
    12/14/1984
    Type of Entity:
    Corporation
    Alternate Names:
    Roto Rooter Services Company
    Roto-Rooter Group Inc.
    Roto Rooter Corporate Headquarter
    Roto Rooter Headquarters
    Roto Rooter Plumbing & Drain
    Roto-Rooter Plumbing & Drain Services
    RR Plumbing Services Corp
    Roto Rooter Plumbing and Drain Service
    Related Businesses:
    Vitas Healthcare Corporation of Ohio
    Chemed Corporation
    Business Management:
    Ms. Pat Swanson, Office Manager
    Ms. Sally Bayer, Vice President of Marketing
    Mr. Robert Goldschmidt, President
    Mr. Eric Fields, General Manager
    Mr. Spencer Lee, CEO
    Mr. Mark Connors, Executive Vice President
    Mr. Thad Reinhard, President

    Additional Contact Information

    Principal Contacts
    Mr. Robert Goldschmidt, President
    Mr. Spencer Lee, CEO
    Customer Contacts
    Ms. Pat Swanson, Office Manager
    Ms. Sally Bayer, Vice President of Marketing
    Additional Phone Numbers
    Other Phone: (859) 781-9440
    Other Phone: (513) 631-2525
    Other Phone: (866) 578-0007
    Other Phone: (513) 762-6690
    Other Phone: (800) 768-6911
    Other Phone: (513) 245-8078
    Other Phone: (513) 681-6010
    Other Phone: (513) 830-5131
    Other Phone: (513) 541-4615
    Other Phone: (513) 276-4012
    Other Phone: (513) 542-0250
    Other Phone: (513) 301-0509
    Other Phone: (513) 259-2828
    Other Phone: (201) 942-3073
    Other Phone: (732) 448-0001
    Other Phone: (413) 733-1406
    Other Phone: (770) 475-2082
    Other Phone: (770) 796-2796
    Other Phone: (770) 428-6299
    Other Phone: (770) 325-2464
    Other Phone: (404) 963-9314
    Other Phone: (404) 815-9051
    Other Phone: (512) 258-3008
    Other Phone: (202) 291-2113
    Other Phone: (410) 526-0363
    Other Phone: (410) 864-0435
    Other Phone: (410) 433-1006
    Other Phone: (205) 428-5559
    Other Phone: (205) 988-6487
    Other Phone: (978) 254-6056
    Other Phone: (617) 267-0033
    Other Phone: (508) 242-9540
    Other Phone: (508) 757-1090
    Other Phone: (203) 679-0880
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    Other Phone: (203) 332-4419
    Other Phone: (716) 773-3717
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    Other Phone: (856) 966-6667
    Other Phone: (856) 235-3697
    Other Phone: (704) 535-5303
    Other Phone: (219) 940-6004
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    Other Phone: (847) 864-4930
    Other Phone: (630) 510-0823
    Other Phone: (630) 510-2877
    Other Phone: (630) 378-0032
    Other Phone: (630) 759-4272
    Other Phone: (312) 222-9091
    Other Phone: (216) 226-4506
    Other Phone: (440) 247-2074
    Other Phone: (614) 351-0455
    Other Phone: (937) 228-7686
    Other Phone: (937) 434-4152
    Other Phone: (303) 571-2024
    Other Phone: (303) 202-3010
    Other Phone: (303) 209-0157
    Other Phone: (303) 666-0045
    Other Phone: (303) 217-2188
    Other Phone: (954) 974-6707
    Other Phone: (954) 735-3879
    Other Phone: (772) 224-3298
    Other Phone: (808) 842-5680
    Other Phone: (713) 472-5554
    Other Phone: (317) 787-4631
    Other Phone: (317) 462-6811
    Other Phone: (904) 396-4679
    Other Phone: (816) 412-2103
    Other Phone: (913) 982-1299
    Other Phone: (913) 682-2222
    Other Phone: (718) 263-2360
    Other Phone: (516) 223-8095
    Other Phone: (650) 325-3806
    Other Phone: (650) 349-3005
    Other Phone: (305) 885-1041
    Other Phone: (305) 461-9915
    Other Phone: (305) 535-2373
    Other Phone: (612) 788-9029
    Other Phone: (763) 567-2188
    Other Phone: (504) 455-7799
    Other Phone: (212) 687-1662
    Other Phone: (718) 485-1265
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    Other Phone: (757) 671-2129
    Other Phone: (757) 514-3005
    Other Phone: (757) 671-7686
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    Other Phone: (703) 393-9516
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    Other Phone: (407) 886-7311
    Other Phone: (321) 348-3002
    Other Phone: (407) 823-8483
    Other Phone: (215) 446-9067
    Other Phone: (215) 399-1254
    Other Phone: (412) 793-9200
    Other Phone: (724) 733-1410
    Other Phone: (401) 228-1063
    Other Phone: (919) 546-8689
    Other Phone: (919) 598-0255
    Other Phone: (210) 658-7500
    Other Phone: (425) 712-4120
    Other Phone: (206) 935-6600
    Other Phone: (206) 935-4019
    Other Phone: (425) 670-8154
    Other Phone: (618) 622-0076
    Other Phone: (636) 724-4804
    Other Phone: (314) 925-2651
    Other Phone: (314) 961-3571
    Other Phone: (813) 980-6000
    Other Phone: (727) 545-5035
    Other Phone: (727) 581-6610
    Other Phone: (718) 250-9230
    Other Phone: (914) 668-5028
    Other Phone: (914) 920-4931
    Other Phone: (610) 355-4254
    Other Phone: (610) 750-8760
    Other Phone: (302) 366-8211
    Other Phone: (651) 227-0098
    Other Phone: (651) 777-6498
    Other Phone: (402) 592-2700
    Other Phone: (719) 481-3898
    Other Phone: (253) 476-2319
    Other Phone: (253) 414-1136
    Other Phone: (425) 392-0883
    Other Phone: (513) 831-0830
    Other Phone: (937) 393-4889
    Additional Websites
    rotorooter.com
    rotorooter.com/blog/roto-...
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    BBB records show a license number of M6505 for this business, issued by Kentucky Department of Housing, Buildings & Construction

    Kentucky Department of Housing, Buildings & Construction

    500 Mero St 1st Floor

    Frankfort KY 40601

    (502) 573-0364

    Fax: (502) 5731057

    Website

    Additional Information

    Payment methods

    Visa, MasterCard, American Express, Discover, Synchrony Bank financing, credit card, debit card, direct bank account payment through doxo
    Other Resources
    Kentucky Department of Housing, Buildings & Construction
    500 Mero St 1st Floor
    Frankfort KY 40601
    Phone Number: 502-573-0364
    Fax Number: 502-573-1057
    http://dhbc.ky.gov/
    Ohio Construction Industry Licensing Board (OCILB)
    6606 Tussing Road
    Reynoldsburg OH 43068
    Phone Number: 614-644-3493
    http://www.com.ohio.gov/dico/ocilb.aspx
    [email protected]
    Business Categories
    Plumber, Fire and Water Damage Restoration, Plumbing Renovation, Sewer Cleaning, Sewer Contractors, Sump Pump Contractors, Water Purification Equipment, Tankless Water Heaters, Commercial Plumber, Water Heater Installation, Drain Cleaning

    Latest Reviews

    • Leah S

      "Roto-Rooter is a complete scam!" ... Read full review

    • K. T.

      "Never again. We had a clogged basement drain recently." ... Read full review

    • Yvonne A

      "I had slow shower drain. I had coupon that I thought read $75 drain opening." ... Read full review

    View all Reviews

    Industry Tip

    plumber inspecting pipes under sinkBBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    More Resources

    BBB Reports On: Known Marketplace PracticesOverview of Ratings

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