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Find a Location

Pediatric Products LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Pediatric Products LLC

      106979 McSwain Drive Cincinnati, OH 45241

    • Pediatric Products LLC

      10999 Reed Hartman Hwy Cincinnati, OH 45242-8331

    Business ProfileforPediatric Products LLC

    Respirator
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers respiratory equipment.

    Business Details

    This is a multi-location business.

    Find a Location

    Pediatric Products LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Pediatric Products LLC

        106979 McSwain Drive Cincinnati, OH 45241

      • Pediatric Products LLC

        10999 Reed Hartman Hwy Cincinnati, OH 45242-8331

      Location of This Business
      106979 McSwain Drive, Cincinnati, OH 45241
      BBB File Opened:
      5/24/2007
      Years in Business:
      19
      Business Started:
      11/1/2004
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Xpress Nebs
      Business Management
      • Mr. Randy Paulson, Co-Owner
      Contact Information

      Principal

      • Mr. Randy Paulson, Co-Owner
      Additional Contact Information

      Fax Numbers

      • (513) 891-4654
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/21/2022

      Complaint Type:
      Billing Issues
      Status:
      Answered
      My family was given a nebulizer at our pediatrician. My insurance fully covers durable medical products so I didn't expect any issues. However, after my insurance paid Pediatric Products and I also paid my portion owed to them, they continue to balance bill me for an additional amount based on what the insurance said was not allowed. My insurance states that balance billing is not allowed, but Pediatric Products claims the "contract" that I was forced to hurriedly sign in the checkout line of my doctors office entitles them to balance bill me. I have been trying to resolve this with them and my insurance for almost 2 years and they are threatening to send me to collections. I would like for them to accept my insurance's determination of my costs as final and adjust my bill so they are not billing me beyond what my insurance allows and what I have already paid.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ray L

      1 star

      01/26/2024

      Too bad you don't offer 0 stars. We tried to purchase a nebulizer from ******** Health. They used Pediatric Products to purchase it. With out my knowledge ***** bills it for 10 months as a rental. Now that it's a new year I have the pleasure of paying my $100 deductible again for the purchase. I returned the nebulizer to ******** and told Pediatrics I'm done. In April my wife will go on ******** and will no longer be on *****. NOBODY can answer who pays the bill after that. I'm assuming by the 1 star rating and reviews for Pediatrics Products they will try billing me $25 a month for a nebulizer I no longer have. Avoid this company at all cost. I am considering contacting the ************* and my attorney

      Pediatric Products LLC Response

      01/29/2024

      I don't have enough info to identify this individual in our system. They are probably there, I just need more info If I had that, I could respond more specifically. However, i will do my best to respond.***** sets the monthly rental (billing) criteria. We do not. ***** forces us to bill this way! Not sure the patient understands...they don't pay a deductibles. If it was a deductible, that is always the patient responsibility. This a medical device, once the patient opens it, it cannot be returned for refund. Also, I can't identify this specific patient, but all our patients signed waiver stating that they are taking the equipment voluntarily and if the insurance doesn't pay for any reason, they will be responsible for the bill.

      Local BBB

      BBB Cincinnati

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