Customer ReviewsforTotal Quality Logistics, LLC
81 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Jason D
1 star07/01/2024
we get calls from them constantly. Different rep every time. We have stated several times to stop calling we are not changing shippers. However the calls never stop. I finally had to block there email address as well.Review from jenny w
1 star06/28/2024
After 20 years doing business with them they bring Business decision without absolutely any reason to don't work with us anymore. I called couple times asking for explanation and they are so rude and disrespectful telling me they don't need to explain me nothing. They have all rights to do whatever they want and I don't have none. Worst company ever.Review from Erin R
1 star06/27/2024
I'm supposedly on the no call list, new guy today, first thing, how would I know if you're on the no call list. I just ******* you. Train your people to check and respect the no call list and make sure my company is on it. Next up, federal complaint. There is no possible way we will ever use you and don't follow that up with why, enough of my has been wasted.Review from Tiffany V
1 star06/14/2024
Beware of this company. If they call you once, immediately block their phone number on all of your business and personal phones, (do NOT give them your personal number.) I work for a small business and we have told them numerous times over the past 4-years that we're not interested as we have no need for freight services. They continue to call 3-4 times a week, (for the past FOUR years!) Luckily we have them blocked so they can't get through, but this is 100% harassment. I would never work with a company who doesn't understand the meaning of NO. I tell everyone who is need of logistics to avoid them at all costs and will continue to do so. Someone please do something about this company, I don't know how they're still in business.Review from katie w
1 star06/10/2024
Didn't want to leave any stars. I have over 25 years in the automiotive manufacturing industry and TQL is the most irritating company I've ever dealt with. Like others who've left reviews here, I've asked them repeatedly to stop calling, told them there are no opportunitites for business, and because of their relentless, obnoxious and underhanded phone solicitation, even if I needed to schedule freight it wouldn't be with TQL. I will never do business with TQL and strongly encourage others in my industry to avoid them as well.Total Quality Logistics, LLC Response
07/18/2024
Hi *****, the below contact information has been placed on our Do Not Contact list. If you have additional phone numbers or emails you would like added, please send them to *************************************.
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1 star06/06/2024
I've told their sales team to stop calling me as we are a small operation and don't need their services. I've told them this at least 20 times over the last 2 years. They called me twice/day every day for over a year on my personal cell and work phone. They will not stop harassing me. Every time I block their number, they call me on a different one. I don't know what to do to get them to stop calling me. They are harassing me constantly.Please help me.Total Quality Logistics, LLC Response
07/18/2024
Hi *****, the below contact information has been placed on our Do Not Contact list. If you have additional phone numbers or emails you would like added, please send them to *************************************.
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1 star05/30/2024
If I could give TQL zero stars, I would. This company is the epitome of relentless annoyance and disregard for basic customer requests. Despite multiple attempts to be placed on their Do Not Call list, TQL has continued to bombard me with incessant phone calls. Their behavior is beyond infuriating and shows a complete lack of respect for potential clients' time and privacy. I initially answered their calls, politely requesting to be removed from their call list. However, it appears TQL either does not understand or deliberately ignores these requests. The calls keep coming, day after day, interrupting my work, my personal time, and even my sleep. It's as if they have made it their mission to harass me into submission. To make matters worse, their representatives are often pushy and unprofessional, adding to the frustration. I have lost count of how many times I’ve asked them to stop calling, only to be met with empty promises and continued disruptions. This kind of behavior is unacceptable and shows a blatant disregard for consumer rights. TQL, here's a piece of advice: respect people's wishes and remove their numbers from your call list when requested. It's not that hard. Your aggressive and relentless marketing tactics are not just ineffective—they're driving potential customers away. In conclusion, if you value your peace and sanity, stay far away from Total Quality Logistics. They clearly do not understand or respect the concept of "Do Not Call." Consider this review a formal complaint. TQL, stop calling me. Signed, A Very Frustrated IndividualReview from Nicole G
1 star05/17/2024
Multiple in our office have told them we are not interested and to stop calling and yet they continue to call multiple times a day and multiple times a week. It is bordering on harassment at this point. We just want them to stop calling. The Just Will Not Take No For An Answer!Total Quality Logistics, LLC Response
07/18/2024
Hi ******, the below contact information has been placed on our Do Not Contact list. If you have additional phone numbers or emails you would like added please send them to *************************************.
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1 star05/07/2024
I don't even live in **** anymore they call me randomly saying no one will unlock the warehouse door .... I don't even work in a warehouseReview from Bill H
1 star05/03/2024
They do not abide by the DO NOT CALL list - we receive calls almost weekly - when I explained to them that we do NOT ship anything - we have no need for their service - they continue to hassle us and call leaving messages - we were told they buy a list that our company shows up on - they DO NOT LISTEN
Customer Review Rating
Average of 81 Customer Reviews
Contact Information
4289 Ivy Pointe Blvd.
Cincinnati, OH 45245
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