ComplaintsforJavitch Block LLC
Lawyers
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/06/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I have attempted multiple phone calls , left multiple voicemails, sent several emails everyday for the past week. This business absolutely avoids calling back much less returning phone calls. I don't know how i am expected to settle a debt when i have no information out of court other than a phone number to call. I have called that phone number in OH as well as TX and NO ONE calls back or emails back.Business response
06/10/2024
Better Business Bureau,
Thank you for bringing this matter to our attention. Javitch Block (“Firm”) treats consumer concerns with the utmost care.
As background, we represent ** **** ***, NA(“Client”) in a matter against **** ******* (“Consumer”) situated in ********** ****** ******* OF THE PEACE 2 case number ************
Consumer filed a BBB complaint regarding wanting a call back. Plaintiff spoke with Consumer and we were able to come to a settlement.
I trust that this information is useful for your purposes and fully addresses the concerns. If the consumer wishes to further discuss this matter with our office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM, (Eastern Time). Thank you.
Thank you.
Sincerely,
Javitch Block LLCInitial Complaint
05/31/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I have been attempting to contact via phone for some time now. I need to set a pay arrangement up before the set court date in July, to avoid any further legal issues.Business response
06/10/2024
Better Business Bureau,
Thank you for bringing this matter to our attention. Javitch Block (“Firm”) treats consumer concerns with the utmost care.
As background, we represent ********* ******** ********** LLC(“Client”) in a matter against **** ***** (“Consumer”) situated in **** ****** ******** ***** case number *********************
Consumer filed a BBB complaint regarding wanting a call back. Plaintiff spoke with Consumer and were unable to come to a settlement agreement.
I trust that this information is useful for your purposes and fully addresses the concerns. If the consumer wishes to further discuss this matter with our office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM, (Eastern Time). Thank you.
Thank you.
Sincerely,
Javitch Block LLCInitial Complaint
05/30/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
On May 15th, I went to court for the company and was told by judge and attorney to call and set up a payment plan. I was told to wait a day for result to be sent over! I call to proceed with payment and was told a payment plan cannot be set up. Even asked for supervisor and was told the same, when judge and attorney said something else.Business response
06/06/2024
Better Business Bureau,
Thank you for bringing this matter to our attention. Javitch Block (“Firm”) treats consumer concerns with the utmost care.
As background, we represent ******** *********** LLC(“Client”) in a matter against ***** **** (“Consumer”) situated in ****** ****** ******** Court case number ********************.
Consumer filed a BBB complaint regarding wanting a payment plan. Consumer called in after the court hearing, which took place on 5/15/2024, and we were unable to come to a payment agreement in order to stop the garnishment.
I trust that this information is useful for your purposes and fully addresses the concerns. If the consumer wishes to further discuss this matter with our office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM, (Eastern Time). Thank you.
Thank you.
Sincerely,
Javitch Block LLCInitial Complaint
05/20/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am trying to make a payment on my account and I cannot login. My login info is the same as it’s always been. I have been making these payments for months. Now all of a sudden my account cannot be located. I have called, left messages and emailed, but nobody will answer me. This will count against me and I’m trying, but I can never get a real person on the line to help. It’s like they are doing this on purpose. I have screen recordings and copies of the emails I have sent to prove my attempts to contact them if needed, if they decide to try to say I’m just not paying.Business response
05/28/2024
Better Business Bureau,
Thank you for bringing this matter to our attention. Javitch Block (“Firm”) treats consumer concerns with the utmost care.
As background, we represent ********* ****(“Client”) in a matter against ***** ******(“Consumer”) situated in **** **** ****** Justice of the Peace *** **** ****** ***************
Consumer filed a BBB complaint regarding inability to log into the firm’s website to make payment. This file has been recalled from our firm back to our client. The Consumer can reach them at 800-552-5239.
I trust that this information is useful for your purposes and fully addresses the concerns. If the consumer wishes to further discuss this matter with our office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM, (Eastern Time). Thank you.
Thank you.
Sincerely,
Javitch Block LLCInitial Complaint
05/15/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
10/04/21 I was sued by this firm representing conns. I've tried calling, leaving voice messages for months and have never received a call back. I am attempting to set up payment arrangements for the debt amount of $3286.92, and I can't get a hold of anyone. This seems predatory. File # *******Business response
05/21/2024
Better Business Bureau,
Thank you for bringing this matter to our attention. Javitch Block (“Firm”) treats consumer concerns with the utmost care.
As background, we represent **** **********, Inc.(“Client”) in a matter against ****** ********(“Consumer”) situated in **** **** County Justice of the Peace 3 case number **************.
Consumer filed a BBB complaint regarding wanting a call back to try and settle. Our firm reached out to Consumer on 5/16/2024 and we have come to a settlement.
I trust that this information is useful for your purposes and fully addresses the concerns. If the consumer wishes to further discuss this matter with our office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM, (Eastern Time). Thank you.
Thank you.
Sincerely,
Javitch Block LLCInitial Complaint
04/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I received a letter stating I needed to contact the company between their open hours of Monday & Wednesday 8AM-7PM (EST) Tuesday, Thursday & Friday 8AM-5PM (EST) and Saturday 8AM-12PM (EST). I have attempted several times, with every number available both in the received letter and online to contact them during their business hours including April 8th and April 10th. Each attempted call I am met with an automated voice dialer stating the business is closed. I am attempting to settle time sensitive business with them, and not reaching the business in a timely manner may cause me legal ramifications along with additional accrued fees. I have left several voicemails for callbacks per the instruction of the auto dialer and have yet to receive a call back.Business response
04/19/2024
Better Business Bureau,
Thank you for bringing this matter to our attention. Javitch Block (“Firm”) treats consumer concerns with the utmost care.
As background, we represent ** **** **** ***.(“Client”) in a matter against ****** ** ******(“Consumer”) situated in ****** ****** Justice of the Peace 2-1 case number *************
Consumer filed a BBB complaint regarding wanting a call back to try and settle. Our firm reached out to Consumer on 4/15/2024 and left a message. We have come to a settlement on 4/17/2024.
I trust that this information is useful for your purposes and fully addresses the concerns. If the consumer wishes to further discuss this matter with our office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM, (Eastern Time). Thank you.
Thank you.
Sincerely,
Javitch Block LLCInitial Complaint
03/29/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I have been trying to get in contact with this company for the 7 days , I have a loan that got charged off and sued, Javitch took over the account. I have tried calling countless times and emailed numerous times and never receive a response. want to make payment arrangements.Business response
04/02/2024
Better Business Bureau,
Thank you for bringing this matter to our attention. Javitch Block (“Firm”) treats consumer concerns with the utmost care.
As background, we represent **** *******, LLC(“Client”) in a matter against ****** *****(“Consumer”) situated in ****** ****** ******* ** *** ***** *** **** ****** ****************
Consumer filed a BBB complaint regarding wanting a call back to try and settle. Our firm has spoken with the consumer and have entered into a payment agreement on 3/29/2024
I trust that this information is useful for your purposes and fully addresses the concerns. If the consumer wishes to further discuss this matter with our office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM, (Eastern Time). Thank you.
Thank you.
Sincerely,
Javitch Block LLCInitial Complaint
03/25/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I received a letter from the courts about a debt. I called the company listed on the court papers and they told me to contact these people. I have called multiple times and left messaged. I have even emailed. No one answers the phone or calls back.Business response
04/01/2024
Better Business Bureau,
Thank you for bringing this matter to our attention. Javitch Block (“Firm”) treats consumer concerns with the utmost care.
As background, we represent ******** *********** LLC(“Client”) in a matter against ********* *****(“Consumer”) situated in ****** ********* ***** **** ****** ***********
Consumer filed a BBB complaint wanting a call back regarding this account. We called to and spoke to the consumer on 3/26/2024. Consumer wanted to take some time to decide what they wanted to do.
I trust that this information is useful for your purposes and fully addresses the concerns. If the consumer wishes to further discuss this matter with our office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM, (Eastern Time). Thank you.
Thank you.
Sincerely,
Javitch Block LLCInitial Complaint
03/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I reached out to this collection agency via email on 04/14/2023 via the email address and telephone number they provided asking for proof of the debt. I never received a call back or an email. I didn't follow up due to the non response. I should have because now they have a judgement against me and they have placed a lien on my home and a garnishment with my employer. I have reached out to resolve this matter. I would like a settlement offer without paying the full amount which was not validated by this company but obviously an attorney filed and was granted this judgement. I should have done my due diligence and contacted an attorney myself. I thought by asking for proof of this debt that this company was liable to provide it. I want this resolved!! I want this settled. I do not want a garnishment from my employer to continue and I do not want a lien on my home. This is overkill. I have emailed the company again. I have tried to log on to their website several times with a JB file# ******* and cannot access anything nor can I reach a LIVE personBusiness response
03/27/2024
Better Business Bureau,
Thank you for bringing this matter to our attention. Javitch Block (“Firm”) treats consumer concerns with the utmost care.
As background, we represent ***** ****** **** III, LLC(“Client”) in a matter against ******** *****(“Consumer”) situated in ********* County District Court case number ************
Consumer filed a BBB complaint regarding wanting validation of debt and a call back to try and settle. Consumer mentions reaching out to a collection agency on 4/14/2023 asking for validation of the debt. Javitch Block received this account on 8/22/2023, as such, we have never received a request of validation prior to this complaint. We sent out validation on 3/26/2024 and called consumer on 3/21/2024 and left a message.
I trust that this information is useful for your purposes and fully addresses the concerns. If the consumer wishes to further discuss this matter with our office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM, (Eastern Time). Thank you.
Thank you.
Sincerely,
Javitch Block LLCInitial Complaint
03/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Need to receive a paid in full document.Business response
03/27/2024
Better Business Bureau,
Thank you for bringing this matter to our attention. Javitch Block (“Firm”) treats consumer concerns with the utmost care.
As background, we represented **** ******* LLC(“Client”) in a matter ********* *****(“Consumer”) situated in ****** County Justice of the Peace 2-1 case number ****************
Consumer filed a BBB complaint regarding not receiving proof that the debt was paid. On September 25, 2023, the court issued an order that the case was dismissed. This account has been paid.
I trust that this information is useful for your purposes and fully addresses the concerns. If the consumer wishes to further discuss this matter with our office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM, (Eastern Time). Thank you.
Thank you.
Sincerely,
Javitch Block LLC
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
141 total complaints in the last 3 years.
46 complaints closed in the last 12 months.