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Find a Location

Online Liquidation Auction, LLC. has 1 locations, listed below.

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    Business ProfileforOnline Liquidation Auction, LLC.

    Liquidators

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Online Liquidation Auction, also known as OLAuction,  is an online liquidation business. Online Liquidation Auction items may be new and in untouched condition. Some items  may be used, incomplete or damaged.  Online Liquidation Auction inspects, grades and photographs all items for their customers convenience.

    Business Details

    Location of This Business
    5340 Brookpark Rd, Cleveland, OH 44134-1044
    BBB File Opened:
    2/6/2017
    Years in Business:
    9
    Business Started:
    1/1/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Bogdan Garasimchuk, Owner/Partner
    Contact Information

    Principal

    • Mr. Bogdan Garasimchuk, Owner/Partner

    Customer Contact

    • Mr. Bogdan Garasimchuk, Owner/Partner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/29/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    Bid on auction embroidery machine Won Drove over hour to pick it up at stow ohio Item was not there they said a trailer hitch had number on it Refunded me they could not find sewing machine But I then see item listed on eBay. Both winning item had handwritten name Richard on manual bag,ebay item did also. I have pictures of both listings emails I can send I only have emails Senior so I can send pictures They said ebay item still listed But it was removed shortly after I emailed them Why can’t I just have winning item, I can forward pictures Just doesn’t seem right We have been buying from them since 2014 in n royalton along with my sons,grandsons. Mistakes happen but seeing Richard written on both listings not funny Step up Ola I was given refund still waiting for it to appear on my credit card They sent email but don’t under stand it,about if I bid I can forward email to get winning bid price again I can send this also. I jut want my sewing machine Thank you ****** *****
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Javier L

    1 star

    03/06/2024

    I tried the auction service in the hopes of finding a good deal. I bought four items; a cast iron griddle, a pet vacuum cleaner, shelves, and a bamboo curtain. Out of the four, only one matched the pictures in the auction and worked. The vacuum did not turn on and was very used; I knew the item being broken might be a possibility but not it being used. The griddle was not cast iron but aluminum covered in very scratched Teflon and grease; it did not match the pictures and was used. The shelves were a plank of 1x4 and did not even come close to matching the pictures in dimensions. One wrong item is fine, it happens; three out of four are not. None of their locations are near me so driving there to return several used items is just not viable. I find myself sorely disappointed with the experience and I would not recommend anyone do business through this app.

    Online Liquidation Auction, LLC. Response

    03/07/2024

    Hello! As our BBB responses, google reviews, and emails with this customer, we are happy to make situations like this one right. We have requested more information from this customer upon his initial email, and have not heard back. We are happy to offer returns when possible, or partial refunds when items are listed poorly. However, we cannot do this without proper communication with the customer. We hope we can help sometime soon, as this same customer service is extended to any customer that may find themselves in a situation where they are disappointed with their items.

    Local BBB

    BBB Serving Greater Cleveland

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