Business ProfileforSpitzer CDJR Cleveland

Financed my jeep compass 10/07/2023, haven’t been a year. First car payment wasn’t due until 11/15/2023. In between, I’ve reached out to Spitzer regarding issues with this jeep. First it was after my very first oil change. Now the problem has persisted because I was advised my warranties expired. I was told this after multiple attempts prior to the warranties expired to have the jeep looked at. I didn’t receive a call back, no email back nothing and I even gave an updated number. When I showed the service department what I was showed at Valvoline, all I got asked was what is that. Excuse me, this department fix cars what do you mean what is that. Long story short I was sold a jeep that’s as is and in reality it’s literally a death trap. The service gear shift message popped up, now it’s no longer there, the oil overheats really bad within seconds, now there’s a hole in my radar hose and I’ve been trying to have it serviced wayyy prior to any of this happening. The radio and uconnect get stuck all the time. Last year, the jeep auto start stopped itself and I rear ended someone twice, because whatever weird reason the jeep was doing something on its own it wasn’t suppose to do. The transmission is overheating now. I have all my oil change receipts, screenshots of me trying to reach out, videos of the radar prior to the leakage and videos of how the oil boils. I can’t even get my serpentine belt/timing belt, or the transmission flush, or the fuel injector because their afraid if they do one thing that’s going to immediately shut the car down or blow it up. I’m literally driving a ticking time bomb and Spitzer and it’s manufacturer Bull;()Ted me and still is so they aren’t responsible to replace what they have to. As a consumer It’s bullsht I see from what I went through and observing all these other comments. We the consumers, make y’all lil businesses. To sit here and say a vehicle as is does not mean you sell *********