Customer ReviewsforRevco Solutions, Inc.

My husband and I have received several phone calls and every call is very vague. They are also rude and sketchy. They demand information from me, but fail to give me any kind of reference as to why they are calling other than debt collecting and an amount I ‘owe’. They refuse to explain where the debt is from. I know for a fact, I do not have any unpaid debt, therefore, I want these phone calls to stop and for these scam artists to leave us alone.

My complaint against this sham operation -- Revoco Solutions -- based, according to their correspondence, in Columbus, OH is very similar to many other complaints I read on the BBB website: Revco attempted to collect payment from me that was not owed. I received a letter dated 4-26-24 indicating I owed $32.69. I reviewed my records; all of my medical bills had been paid. I went to the hospital indicated on the statement and two medical offices; ll of my medical accounts were paid, up to date. I wrote Revco a stern letter containing a reprimand for their obvious unethical practice(s). Revco backed off. I encourage an investigation into these sham practices by an unethical company. ****** ** **** ****** ** *****

They claim they are licensed in the City of *******, there address is a PO box out of Columbus, OH Trying to scam people and want their personal info they shouldn't ask for. Their phone people are following a script and haven't a clue about anything except for what the Company tells them. Never send or give information to them. They have to send you proof that you owe a debt and if can't, they bought your account from another collection agency. And you not obligated to pay them unless they can provide proof that that the company they're talking about hire them more than likely they weren't hired by them they are a third person that it was dropped down to and you're not obligated to pay them a penny so beware of these collectors they will have time to scamming you especially if they don't listen to you on the phone.

I am a Disabled Veteran that was listed as debtor for emergency medical care that was already paid in full by the VA to the ambulance provider. That debt had been closed out, yet this company continued to harass me repeatedly calling me, including four times in less than five minutes. They threatened me with physical harm on the phone. After talking to the VA, they contacted the provider and verified it was paid in full. Collection agency was contacted by the VA and they refused to close the account as a dispute and return it to provider until the VA indicated they were referring the debt collector for an Office of Inspector General investigation.

Highly unprofessional and not truthful. I set up a payment plan with this company and they failed to let me know that the debt may not be paid off. All of a sudden I get a letter from another collection agency stating that I still owe money on this debt. Here I am thinking the debt is paid off. They also sent me hundreds of statements to my address that I currently live then suddenly sent out information to an address that I haven't lived at in 20 plus years. Terrible company. Highly unprofessional.

This company is awful. I tried setting up payment and it doesn’t go through. They keep reporting this debt to my credit and never answer the phone.

I had a $92.00 elec/gas bill out of ny which I wasn't told about but that's another review, Revco contacted my by mail saying it was going into collections, I was told to go on line to their website and open an account to make four $25.00 payments, the first payment was made by debt card, it went through the only number on file, next month when I went to log in I noticed my debt card was no longer an acceptable payment source and stupidly I gave them my bank account number and now they charge it when ever they feel like, I've paid the bill in full and they keep charging the bank account every month, under no circumstance give this company any form of account information, they will abuse it, I've got a meeting with my banks branch manager next week to discuss what I can do, it may come down to shutting down the old accounts and opening new, this company should be red flagged as criminals, they are literally stealing money from people's account In the name of collections...

Call me to tell me that I owe them money before I even received the bill in the mail. I told them I would like to have a bill sent in the mail and they said that I already have it. It didn't show up for multiple days after. lady on the phone was very rude and unprofessional. I sent them the money that I could at the time and they called me to tell me that wasn't good enough and then told me to have a nice day and hung up on me.

An extremely unprofessional company I was contacted by REVCO SOLUTIONS on Mon morning before my mail was delivered Revco had apparently prepared a letter the previous Wed & possibly mailed it the same day Only 3 mailing days had passed-Thur Fri Sat. They refused to disclose the type of work their company did- a collection agency. The said HIPA regulations forbade it If I had been given this info it would have greatly helped & not turned it into a heated conversation-I hung up on the first person when asked about the last four digits of the SS# Instead of giving any details about their company Both people I spoke to continued to demand over and over again that I confirm the last four digits of the SS# Not knowing who they were I refused The second person I spoke to also continued to demand immediate payment regardless of the fact that I told him I had serious doubts as to who the company was. I was finally able to get him to disclose the info that was on the supposed letter that had been mailed but not rcvd. said He refused to resend the letter. I was able to finally determine who the Creditor was but, none of the info matched what was owed on my creditor bill. His rude demeanor & attitude was along the lines of doubting whether I was telling the truth -about whether I had rcvd the letter, said I was looking at the wrong bill & that I had not made a payment last month (which I in fact had)- I have no problems paying a debt I owe BUT I refuse to pay it to a company I do not recognize & toward a figures/info that do not match my bill. I contacted the creditor & discussed it. The woman I spoke to was helpful, not rude, explained to me that the bill had been split into two billings, & confirmed payment had been made last month She agreed she would not have answered Revcos questions either without proper info. Revco seriously needs to do a better job of training its staff as to the proper way to handle phone calls & how to interact with others.