Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Telhio Credit Union Inc. has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Telhio Credit Union Inc.

      PO Box 1298 Columbus, OH 43216-1298

      BBB Accredited Business
    • Telhio Credit Union Inc.

      1795 Morse Rd Columbus, OH 43229-6501

      BBB Accredited Business
    • Telhio Credit Union Inc.

      6851 N High St Worthington, OH 43085-2509

      BBB Accredited Business
    • Telhio Credit Union, Inc.

      7237 Cincinnati-Dayton Road West Chester, OH 45069

      BBB Accredited Business
    • Telhio Credit Union Inc.

      PO Box 1449 Columbus, OH 43216-1449

      BBB Accredited Business

    Business ProfileforTelhio Credit Union Inc.

    Credit Union
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.31/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/17/1988

    Years in Business: 89

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Personal banking, Business Banking, Loans and Credit, Investment Planning

    Products & Services

    financial services

    Business Details

    This is a multi-location business.

    Find a Location

    Telhio Credit Union Inc. has 14 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Telhio Credit Union Inc.

        PO Box 1298 Columbus, OH 43216-1298

        BBB Accredited Business
      • Telhio Credit Union Inc.

        1795 Morse Rd Columbus, OH 43229-6501

        BBB Accredited Business
      • Telhio Credit Union Inc.

        6851 N High St Worthington, OH 43085-2509

        BBB Accredited Business
      • Telhio Credit Union, Inc.

        7237 Cincinnati-Dayton Road West Chester, OH 45069

        BBB Accredited Business
      • Telhio Credit Union Inc.

        PO Box 1449 Columbus, OH 43216-1449

        BBB Accredited Business
      Location of This Business
      PO Box 1298, Columbus, OH 43216-1298
      BBB File Opened:
      6/15/1988
      Years in Business:
      89
      Business Started:
      12/28/1934
      Business Incorporated:
      1/4/1935
      Accredited Since:
      8/17/1988
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Telhio Credit Union
      Business Management
      • Ms. Jaszmine Davis, Executive Assistant
      • Ms. Jessica Bing, Chief Communications Officer
      • Ms. Leslie Bumgarner, CEO/President
      • Mr. Chris Wampler, CFO
      • Ms. Kristen M Scott, AAP, Chief Risk Officer
      • Mr. Steve Zimmer, Vice President
      • Ms. Marcia Langstraat, Vice President
      Contact Information

      Principal

      • Ms. Leslie Bumgarner, CEO/President
      • Mr. Chris Wampler, CFO

      Customer Contact

      • Ms. Jaszmine Davis, Executive Assistant
      • Ms. Leslie Bumgarner, CEO/President
      • Mr. Chris Wampler, CFO
      Additional Contact Information

      Fax Numbers

      • (614) 629-0126
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      16 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/10/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      My telhio accounts were recently closed out without my permission or contact. I called and spoke with a represenative today who informed me on what happened and why. Apparently there was an attempt to withdraw funds from the account when it didn't have any. The credit union charged my account for insufficient funds, they closed the account and took my CD to pay the balance. I have since moved and haven't set up my forwarding address ass of yet. The funds are probably lost in limbo until this is corrected. Is there anyway I can get $85 back that was taken out of my CD?
      Read More

      Customer Reviews

      13 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stacy G

      1 star

      05/20/2024

      This credit union is predatory. If you are 24 hrs late on a payment, they do not allow you to pay your loan from a checking account and require it be paid via credit card. They create roadblocks in order for you to pay your loan on time. Online banking will not allow you to pay loans from an external account, rather Telhio only lets you pay via telhio accounts, (transfer funds from your external checking account to a telhio savings account).

      Local BBB

      BBB of Central Ohio

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.