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Business Profile

Credit Union

Telhio Credit Union Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Telhio Credit Union Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Telhio Credit Union Inc. has 19 locations, listed below.

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    Customer Review Ratings

    1.36

    Average of 11 Customer Reviews

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    Review Details

    • Ryan M

      Date: 02/15/2025

      Untrustworthy credit union. spoke to 3 different customer service **** from the main branch and the personal banker that opened my account. NO ONE will return your calls when they tell you they will. They will leave you hanging, just tell you what you want to hear and not honor their word!!! You will waste your time and be aggravated in the process!!!

    • Anthony C

      Date: 12/08/2024

      They automatically signed me up for a upgraded fee account without my consent. I didnt even realize it for quite some time it was on the second page which was sneaky. They said they mailed a letter out but I had moved. The way they sat it up was if they didnt hear from me they would automatically upgrade me which was sneaky I never got that notification I moved . What if I was across seas or i Incapacitated. I never gave my consent directly. I closed my account but was never fully Compensated. Just want to warn others.

    • Stacy G

      Date: 05/20/2024

      This credit union is predatory. If you are 24 hrs late on a payment, they do not allow you to pay your loan from a checking account and require it be paid via credit card. They create roadblocks in order for you to pay your loan on time. Online banking will not allow you to pay loans from an external account, rather Telhio only lets you pay via telhio accounts, (transfer funds from your external checking account to a telhio savings account).

    • Sirena S

      Date: 05/04/2024

      Unprofessional, lack of communication, give you the run around ! Dishonest, greedyfor money. Judge by your background, job,credit score. They don't have fair housing Grants. I don't recommend them or the Loan Officer ***** *****. 3 weeks waste of time and money.

    • Oba S

      Date: 04/27/2024

      Over draft FEES!! ridiculous how I have the funds in my account they say it's good then next day pending so it just OD me everytime. I guess that's just how they have to make there money by ripping there customers off. I'm done banking and will tell anybody not to bank with Telhio Scammers Union

    • Christina R

      Date: 10/30/2023

      Telhio is too thirsty for money. For example I had $55 on Friday night. I was downtown and had to pay for parking with a credit card I used my Telhio bank card for seven dollars the next day it was Saturday I’m allowed to take up to $400 out of my account I took 360 out of my account, which makes it overdrawn, they charge me $35 overdraft for the 360 which is correct but also charged me $35 from my account for the $7 for the parking garage that I had on Friday when I had the money in the account on Friday they do it all the time and I’m tired of calling them about it so I would like someone to get in touch with them and tell them that that’s not allowed.

    • Benjie V

      Date: 04/30/2023

      Amazing credit union, that truly puts members first in everything. They will bend over backwards to assist their members in anyway they possibly can, without breaking compliance rules. They were the first credit union to give me alone by myself, and I have come back to them for every long since.

    • Richard J

      Date: 02/24/2023

      Minority Vietnam Disabled Veteran denied business account for no apparent reason Presented my proper IDs driver's license and military disability card along with my LLC certificate from the state of Ohio the letter from the IRS with my EIN number on it. The representative show my paperwork to the branch manager she came back 15 minutes later and told me that they couldn't proceed with my application. I asked to representative what is wrong with my paperwork she paused for 45 seconds then she said well we have to investigate your paperwork a little further because something doesn't seem right. I was very disappointed and hurt that I was being treated that way as a veteran that served my country

    • Everett B

      Date: 02/02/2023

      If you have a credit card through Telhio’s third party Cardmember services, then do a review of your past monthly statements. And pay attention to the closing date. It should say the 1st of the month. And if you’ll remember your online account said to pay the 27th or the 28th ! Now, suppose you make a large purchase on the 29th thinking it will show on next month’s statement! But in actual it was gathered into the current statement! Then it did not get 28 days nor 30 days … it got two days! And the issue busted your FIXED income retiree budget! And to fix it you have to use savings to pay the difference but their algorithm was more confused than you were and the extra money got lost down their rabbit hole! So now you call and no one can help you because they only have the confused information that you have. And after many back and forth with them and they be trying to use large boiler plate files mailing to you and totally ignoring the actual issue such as algorithm and simple addition and subtraction. Oh yeah and syncing with the phone robot! The phone robot said there was a credit to me (in hundreds) but their algorithm had no programing to synch. So it was lost and they still using large boiler plates to hide their ignorance of simple algorithms and simple programing! So it’s user beware! And even if you go elsewhere to another credit card company, please be on the look out to protect you hard earned money! The best protection is to make no purchases the three days between the 1st of the month!

    • Faris G

      Date: 10/13/2022

      I will never go to these guys again for any financial needs. I had a sick mother in the hospital and other family related issues. There was some issue with my business account. A combination of all these problems lead me to be 2 payments behind and then there was a judgement filed against me. Instead of them trying to resolve this. They said they sent me information but I never received. Will NEVER use them again. Terrible terrible service!!!

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