Business ProfileforSuncraft Corporation, Inc.

Signed contract with Suncraft Incorporated on August 4, 2021 for construction of a sunroom addition to our house. Paid $12,600 on August 9, 2021 (Check 1185) when drawings were delivered. City of Hilliard issued permit October 28, 2021. Did not have contact from Suncraft through 11/1/2021 at which point I called and spoke to Project Manager, Jeff, who told me the project would not start until December 2021 (we expected construction would start in late October). Spoke to Jeff again on 11/22/2021 attempting to get an estimated starting date in December and was informed of a "windows backlog" of 16-18 weeks, from order date but he would not say when the windows order was placed. Would not provide an estimated date for start of construction. Was also discourteous (rude) to my wife. On January 12, 2022, called and spoke to "Jim" who told me windows were still on back order with no delivery estimate from their source. The order was placed "before Thanksgiving" but he would not provide an estimated start date. On 2/9/2022, called and spoke to "Eric", a design consultant and sales person. Windows are still on back order, will not commit to a construction start date. Note that Suncraft Industries has not contacted us once regarding a delay in the start of construction. We have no proof other than what they say is the cause of a delay in construction. We signed and paid an initial amount of $12,600 for a set of plans used to secure a construction permit by the City of Hilliard. We no longer trust this contractor to perform the work and would like to terminate the contract and receive a refund of $12,600, less permit fees. We will return the plans.