Business ProfileforProCheck Engineering, Inc.

I contacted ProCheck Engineering the week of 9/25 to come out and assess a crack in our basement wall as requested by the bank for our refinance process. William (Tre) G****** came to our home around 9:00 on Friday 9/29 and completed the inspection. When he was done in the basement he spoke to my husband and I upstairs in our living room for about 10-15 minutes about the condition of the basement and his recommendation to stabilize the wall. He educated us about straps and how they would be the best option for our situation since the measurements of the bow in the basement wall were not over 2" and the basement was partially finished. Neither my husband nor I had ever heard of what he referred to as kevlar straps. He explained if we went with beams, we would lose space in the finished part of the basement and that would not be necessary since the straps would do the same job. It sounded like a great solution and when I asked about basement companies he was clear he couldn't recommend any because he wasn't associated with a specific company, which I completely understand. He did provide me a couple "basement" names and that helped me remember where I was given their company name from and gave me a contact to have the basement fixed. I received the engineer's report from Tre Friday night and sent it to our bank. When I was contacted by the bank, they wanted us to have beams installed per the engineer's report. I had not paid much attention to the report since we had a conversation in our living room. I called ProCheck the morning of Thursday 10/5 and Friday 10/6. The secretary thought Alan the manager was going to call me on Thursday afternoon and I am yet to receive even a phone call. I paid this company $500. They came to my home, lied to my husband and I, have caused an issue with the bank and now I have to hire another company as well and I can't even get them to return a call.