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Find a Location

Grange Enterprise Companies, including Grange and Integrity Insurance has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Grange Enterprise Companies, including Grange and Integrity Insurance

      PO Box 25195 Columbus, OH 43216

      BBB Accredited Business
    • Grange Enterprise Companies, including Grange and Integrity Insurance

      400 Galleria Officentre Suite 115 Southfield, MI 48034

    • Grange Enterprise Companies, including Grange and Integrity Insurance

      6000 Freedom Square Dr Ste 380 Seven Hills, OH 44131-2547

    Business ProfileforGrange Enterprise Companies, including Grange and Integrity Insurance

    Insurance Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.67/5stars

    Average of 392 Customer Reviews

    Customer Complaints

    81 complaints closed in last 3 years

    25 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/21/1970

    Years in Business: 89

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Grange Enterprise Companies, including Grange Insurance and Integrity Insurance and their subsidiaries, offer auto, home and business insurance.

     


    Products & Services

    insurance services

    Business Details

    This is a multi-location business.

    Find a Location

    Grange Enterprise Companies, including Grange and Integrity Insurance has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Grange Enterprise Companies, including Grange and Integrity Insurance

        PO Box 25195 Columbus, OH 43216

        BBB Accredited Business
      • Grange Enterprise Companies, including Grange and Integrity Insurance

        400 Galleria Officentre Suite 115 Southfield, MI 48034

      • Grange Enterprise Companies, including Grange and Integrity Insurance

        6000 Freedom Square Dr Ste 380 Seven Hills, OH 44131-2547

      Location of This Business
      671 S High St, Columbus, OH 43206-1066
      BBB File Opened:
      10/1/1963
      Years in Business:
      89
      Business Started:
      3/25/1935
      Business Incorporated:
      3/28/1935
      Accredited Since:
      7/21/1970
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Grange Enterprise
      • Grange Insurance Company
      • Trustgard Insurance Company
      • Integrity Insurance Company
      • Integrity Property & Casualty Company
      • Integrity Select Insurance Company
      • Grange Indemnity Insurance Company
      • Grange Insurance Company of Michigan
      • Grange Property & Casualty Insurance Company
      • Grange Insurance
      • Grange Mutual Insurance
      Hours of Operation

      Primary

      M:
      By Appt. Only
      T:
      By Appt. Only
      W:
      By Appt. Only
      Th:
      By Appt. Only
      F:
      By Appt. Only
      Sa:
      By Appt. Only
      Su:
      By Appt. Only
      Business Management
      • Ms. Linda Roubinek, EVP, Chief Strategy & Transformation Officer
      • Mr. Tim Cunningham, EVP, Chief Information Officer
      • Ms. Cheryl Lebens, President of Personal Lines
      • Mr. John North, President of Commercial Lines
      • Mr. John Ammendola, President & CEO
      • Ms. Teresa Brown, EVP, Chief Financial Officer
      • Ms. LaVawn Coleman, EVP, Chief Legal Officer
      • Ms. Doreen DeLaney Crawley, EVP, Chief Operations Officer
      • Ms. Beth Murphy, SVP, General Counsel & Assistant Secretary
      • Mr. Scott Hauptman, SVP, Chief Claims Officer
      • Ms. Jill Wagner Kelly, EVP, Chief Distribution Officer
      Contact Information

      Principal

      • Mr. John Ammendola, President & CEO

      Customer Contact

      • Ms. Kessa Luten, Executive Legal Assistant
      Additional Contact Information

      Email Addresses

      Website Addresses

      Customer Complaints

      81 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/27/2024

      Complaint Type:
      Order Issues
      Status:
      Resolved
      I had paid out of my escrow account $1,556 4/24/2023. I took a look at the prior year for what was paid on home insurance. It was around $900 range. Not sure why it inflated so much but my escrow account counted for a lower number and my account was over drawn. This made my mortgage payment go higher than it's suppose to be. So I canceled it and went with another insurance that charged around $400+ less. Putting me back in the positive. The mortgage company told me to send the money back to keep the payment from going even higher. Getting my money back is where my problem begins. I canceled it 4/24 or 4/25. The check didn't get cut till 5/08/2024. It's 5/27/2024 and I still haven't received it. I'm being told the hold up is policy and they do not put tracking on the checks that they mail. I was told to wait 3 weeks till they can cut another one and hopefully I can receive it. This is my first year on being in this house. This check is more than the principal paid on this house. Therefore my house on my credit report cost more than it did when I bought it. The mortgage company is going to reassess my mortgage soon and increase my monthly payment because I haven't given them this money back. I'm on a fixed income and can barely afford a increase. But due to their policy they cannot get me my money back nor can they tell me where my check is. I need my money back like last month.
      Read More

      Customer Reviews

      392 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      jason p

      5 stars

      06/19/2024

      The best insurance company! Took great care of me and my family throughout the house fire process.

      Local BBB

      BBB of Central Ohio

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