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Business Profile

DNA Testing

DNA Diagnostics Center

Reviews

This profile includes reviews for DNA Diagnostics Center's headquarters and its corporate-owned locations. To view all corporate locations, see

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DNA Diagnostics Center has 5 locations, listed below.

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    Customer Review Ratings

    1.08/5 stars

    Average of 12 Customer Reviews

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    Review Details

    • Review fromLindsey R

      Date: 05/25/2023

      1 star

      Lindsey R

      Date: 05/25/2023

      NONINVASIVE PRENATAL PATERNITY TESTING IS NOT REAL. I spoke extensively about my situation multiple times with the same representative at DDC. He asked me what was going on and seemed extremely empathetic and polite. He told me about my options, the process, and that the non invasive prenatal paternity test results would take 7 full business days to come back. I did the testing on a Thursday afternoon and had the results by Tuesday morning of the following week. Of course, I was happy to get the results sooner than expected, but didn’t realize this should have been a red flag. During my first prenatal appointment on Thursday of the same week, my doctor told me that this testing is NOT approved by the FDC and that there is NO SCIENTIFIC WAY TO GET THE FETUSES DNA FROM MY BLOOD. This representative from DDC who knew my first appointment was this Thursday made sure and well those “results” were available to me before I could speak w my doctor so that I would have to complete the $1699 payment required to get the report. If I could leave 0 stars I would. 100% scam.

      DNA Diagnostics Center

      Date: 05/31/2023

      DNA Diagnostics Center's Non-Invasive Prenatal Paternity test, Certainty™ is the only Non-Invasive Prenatal Paternity test accredited by the Association for the Advancement of Blood and Biotherapies (AABB). In addition, our test is also endorsed by the American Pregnancy Association. A prenatal paternity test uses cell-free DNA from the developing fetus floats freely in the bloodstream of the pregnant mother. This DNA can be found as early as the 7th week of pregnancy. With our exclusive technology that has been published in Genetics in Medicine, DDC develops a DNA profile of the fetus’s DNA and compares the profile to the DNA profile of the possible father.
    • Review fromGuerra M

      Date: 09/01/2022

      1 star

      Guerra M

      Date: 09/01/2022

      Starting to believe this whole thing is a scam! Bought this home kit at my local pharmacy for convenience to all parties and could register /pay online- was forced to call it in to register and pay. Waited half an hour to get THAT help. Sent in my samples and after 3 weeks have received no updates- was sent it through ***** FYI, so should have been a minimum of 7 days so get results. 3 weeks later, I’m contacted by some agent named JACKIE but cannot seem to get back in touch with her despite having her “direct line”. Called CS Business Line and was on hold 20 minutes just for a “results update” associate to hang up on me after putting me on hold. Mind you, all I asked for was an update as I had gotten a VM from Jackie with no information about why she was calling. The CSR person puts me on hold without further insight or information about why I was being put on hold and then she hangs up! I cannot believe how unprofessional this company is. Messing with peoples lives for their own gain and giving everyone little to no help/ run around.

      DNA Diagnostics Center

      Date: 09/13/2022

      Hello, Thank you for taking the time to provide us with this feedback. It is feedback like yours that we appreciate the most, as it gives us the insight needed to improve the customer experience. It is our understanding that you spoke with one of our **************** Specialists and were able to access your results. We apologize that you feel you had this poor of an experience with our company. Regards, DDC/HomeDNA

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