Business ProfileforAspen Dental

I was unable to get in to my regular dentist and I was going to be losing my dental insurance, so I went to Aspen Dental in ******* just to get a cleaning and exam. They did not complete the cleaning at all, and after the xray they told me I had 4 cavities. They came up with the total amount and made a contract on what the insurance would cover and what was going to be paid by myself up front. I paid $162.80 to them before the procedure was done. After having the cavities filled I developed extreme pain in on of my teeth that had a filling. I ended up going to an urgent care becasue of the pain and then paid out of pocket to go back to my regular dentist, ***************************, who reviewed xrays from Aspen dental as well as taking new ones. ***************** felt that there were no cavities that needed to be filled based on his knowledge. Felt Aspen did unnecessary procedures. Then the dentist drilled to deep and hit a nerve, which was causing all the pain. He told me that the damage that the dentist did has caused me to need a root canal, which will be another large expense. Then on May 13, 2024, I received a bill from Aspen for $424.20 for something unknown to me since I already paid them and my insurance also paid. Upon accessing my account, there is no breakdown in services provided, not the amount that has already been paid by myslef and the insurance, so I have no idea what the bill is for. I attempted to contact them but was on hold for over 15 minutes each time. I feel this place first of all is provided shotty service, and second, billing clients for services they shouldn't be. I feel I have already paid them and this amount i am being billed for is frauduent.