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Find a Location

Spooky Nook Sports Champion Mill has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSpooky Nook Sports Champion Mill

    Fitness Center
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/19/2022

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Spooky Nook Sports Champion Mill in Hamilton, OH is a fitness center, hotel, restaurant, sports entertainment venue and they also offer personal training.

    Business Details

    Location of This Business
    601 North B St., Hamilton, OH 45013
    BBB File Opened:
    12/6/2022
    Years in Business:
    6
    Business Started:
    1/1/2018
    Business Incorporated:
    1/24/2017
    Accredited Since:
    12/19/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Spooky Nook Sports Ohio, LLC
    Business Management
    • Ms. Mackenzie Bender, Marketing Director
    • Mr. Kaleb Koons, Director of Human Resources
    • Mr. Sam Beiler, Owner
    Contact Information

    Principal

    • Ms. Mackenzie Bender, Marketing Director
    • Mr. Sam Beiler, Owner

    Customer Contact

    • Ms. Mackenzie Bender, Marketing Director
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Website says verbatim: "Our Membership Benefits No matter which one you choose, all of our fitness center memberships come with several perks. You'll be able to take advantage of: Access to all the equipment, tools, fields and features of our state-of-the-art fitness center. Two free guest passes per year. Conveniences such as complimentary Wi-Fi access, space in our reserved parking lot and up to two hours of Child Watch each day. Discounts for college students, active duty military, first responders and corporations." The fact is when you go to the facility they give you a pricing card and explain that the only plan that includes child watch is the family plan. This is fine that this is their pricing scheme, but it is not what they are advertising. No where on the site which does have pricing does it say that child care is either an upcharge or part of only one specific plan. This plan is quite a bit more expensive than other plans. To me and many others that have read the same text, this is complete false advertisement. I talked to the lady at the front desk and she refused to acknowledge that the advertisement is false and continually stated that my interpretation of the verbiage is incorrect. I'm not sure how you interpret "no matter" which one you choose, "all" of our fitness memberships come with the listed perks as anything other than all the listed perks come with all fitness memberships especially with no other indication of only one plan including it and upcharges to others. The lady refused to let me talk to her superior and ended the conversation abruptly and unprofessionally.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Virgie R

    5 stars

    04/28/2024

    Our ****** ***** Electric Coop. had their annual meeting, meal and entertainment on Thursday, April 25, 2024. The huge space was attractive. The Cooperative Staff, board and Spooky staff were friendly and informative. Spooky Nook did the meal and it was delicious. They had three buffet lines. I believe four would have been better for that large crowd. Jumbotrons helped for us to hear and see speakers and entertainment. Parking was great.

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