Business ProfileforB. King's Firearms, Training and Retail LLC

After purchasing a product from Bkingsfirearms, the product was lost in transit with ***. While the company is not directly liable for faults of ***, the company is however advertising product carrier insurance to prevent these situations and limit the number of issues a customer faces(i also purchased insurance for this direct reason, which can be seen in the picture attached). After numerous attempts at contacting the company no resolution has been made nor attempted; constant responses of we are attempting to gain information. it has been almost 3 weeks without an update or meaningful response from a "reputable" company. The complaint is being filled in hopes of; attempting to ensure delivery of the product purchased, replace the product that was not delivered to a *** location requiring adult signature, or a full refund for the item listed. I also would like it noted that I purchased more products from the company which were delivered with zero issues by the postal service. Product price$ 229.00USD The site is currently not allowing me to attach any other pictures other than the second response I received from the company which has still not satisfied or concluded the problem of a charge for a product I never received.