Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Deck Builder

NRC Builders

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Deck Builder.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

3 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Frank G

    1 star

    06/18/2024

    I'm still waiting for are fence to be put on since April 2024, no answer no one ever at there location. Always close.
  • Review from Anna C

    1 star

    09/27/2023

    We had a fence installed by NRC Fence and Deck in 2019. In July 2023, we were approached by our neighbor that our fence may be encroaching on his property. We contacted NRC and they agreed to move the fence and cover all labor and materials. In August 2023, we had a survey done which confirmed our fence was installed 12 ft on our neighbor's property. Before we had the opportunity to move our fence our neighbor destroyed it with an excavator. We contacted NRC about repairing our fence. My husband and I both spoke with the owner William (Bill) Sinclair. He had no empathy for our situation. He took no responsibility for the negligence of his company on where the fence was installed. He placed the blame completely on us. We were told that it was installed within our property lines using the pins. He said they attempt to find the pins and then rely on the customer. That should be their responsibility to make sure it’s installed on our property. He backtracked and said they would be willing to fix our fence at cost. He was very unprofessional and condescending. I said my husband would be contacting him and he said “Maybe he is more reasonable than you.” He has a history of bad business practices, including scamming customers and other businesses. He changes his company every few years because of bad reviews, complaints, and lawsuits. His newest company is Modular Deck and Fence. He shouldn’t be allowed to run a business. We didn’t want to deal with Bill and his company so we hired another company to fix our fence. They had no issues finding the property pins. STAY FAR AWAY!
  • Review from James t

    1 star

    06/15/2022

    Contacted Bill in April He gave me a price I told him to proceed He told me they would start 1st week of June No show and no returned phone calls He now sends my calls directly to voice mail I tried calling direct to the office I did get a call back The girl asked me for the measurements on the fence That told me they really have no idea what is going On Please read all the reviews Most are bad And most people gave him a deposit The owner has no idea how to communicate if he has an issue I Sent a text today telling him I am going to another Fencing Contractor He could care less All I can say is stay away A d DO NOT GIVE BILL OR ANYONE FROM NRC A DEPOSIT

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.