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            Business ProfileMetzger's Ace Hardware

            Hardware Sales

            Contact Information

            109 Constitution Ave

            Louisville, OH 44641-1308

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            Email this Business
            (330) 875-5586

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 150

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            109 Constitution Ave, Louisville, OH 44641-1308
            Email this Business
            BBB File Opened:
            7/29/1994
            Years in Business:
            150
            Business Started:
            1/1/1874
            Business Started Locally:
            1/1/1874
            Business Management
            • Mr. Arthur J. Metzger, President
            • Mr. David Jackson, Bookkeeper
            • Mr. Steven Metzger, Vice President
            Contact Information

            Principal

            • Mr. Arthur J. Metzger, President

            Customer Contact

            • Mr. Arthur J. Metzger, President
            Additional Contact Information

            Fax Numbers

            • (330) 875-5588
              Primary Fax

            Email Addresses

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            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            04/08/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I took my Husqvarna Z248F mower in for a warranty issue. While my mower, which had less than 25 hours on it and owned only about 6 months, it was left out during the winter and now has multiple rust areas, a water logged headlight and seat, scratches and gouges on both sides where it was run into by them. Today, I was mowing with it for the first time since getting it back and a pulley blew and now I still can't mow with it. Went to the dealer and they refuse to take any responsibility and claim my pics of the damage prove nothing because I don't have pics of it prior to delivery. They are refusing to due anything about the mower they had for 6 months, left outside to rust, get damaged. I asked them to replace it and they said as far as they are concerned all the damage happened before I brought it to them and they told me to just file my complaint, they refuse to deal with me. Their service manager was very pompous and refused to do anything.
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            Customer Reviews

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            Local BBB

            BBB Serving Canton Region & Greater West Virginia

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