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Resources for Businesses

My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
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Business Profile

Medical Equipment

1800CPAP.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.63

Average of 101 Customer Reviews

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Leave a Review

Review Details

  • Jo Sue H

    Date: 05/13/2025

    I have always been pleased with the process ordering from 1800CPAP.com as well as the quality of the products I've received.

  • John N

    Date: 05/13/2025

    The product description and photos on the web site were somewhat unclear/vague. I ended up getting something other than what I wanted.

  • Daniel E

    Date: 03/05/2025

    I tried to return a battery that stopped working after 1 hour, but the saleswomen kept interrupting me and kept getting defensive. They told me it doesn't work more than 1 hour if you use heating and a humidifier, but nowhere on their website or their manual does it say that. It shows that it cuts the time by 2/3rds (bringing it down to 10 hours), not down to 1 hour. I have Covid-19 and they hung up on me and refused to talk to me.

  • Becky H

    Date: 02/24/2025

    Becky H

    Date: 02/24/2025

    Don't like the hose connection. Blows air on me and make noise.

    1800CPAP.com

    Date: 02/25/2025

    Dear Valued Customer, Thank you very much for your time and invaluable feedback. We are very sorry to hear that you have had complications with your recent purchase. We are always here to help troubleshoot any issues you are experiencing and will stand by to assist if needed. We appreciate your continued business and are available to answer any questions or concerns you may have. Thank you and have a great day!Best Regards,1800CPAP.com.

  • GARY R

    Date: 02/24/2025

    I was completely satisfied with my online purchase of a ****** certified refurbished CPAP from 1800CPAP. The whole experience was thoroughly professional, the price was reasonable, and the product was delivered quickly and was exactly as described. I will definitely buy again from this vendor. Highly recommended!

  • Ignacio L

    Date: 02/24/2025

    Original equipment, competitive price. And quite fast shipping. Will buy again.

  • Jill E

    Date: 01/09/2025

    I always find the products I want at decent prices. The selection is very good.

  • Kimberly M

    Date: 10/24/2024

    I've been very happy with the service provided by 1800CPAP. I've mainly ordered new hoses, masks and filters. Prices are fair and delivery is always quick. I have not had an issue with any order over the 5+ years I have been a customer. When I need to replace my machine I will most likely buy from 1800CPAP.

  • MELODY S

    Date: 10/23/2024

    MELODY S

    Date: 10/23/2024

    Great company! Worked with a few people but mostly a man named ******* *. It was so easy to submit my mom's CPAP (**********) to them. Very upfront as to expectations for machine condition and I got the full amount on the quote. I dealt with some other resellers briefly trying to shop around for reputable resellers and 1800CPAP was by far the most professional, up front and responsive.Highly Recommend!

    1800CPAP.com

    Date: 10/25/2024

    Thank you for sharing your experience, ******!!! We wish you the best!kind regards, ****************** **********************

  • Jarrett W

    Date: 09/27/2024

    I ordered a certified refurbished Resmed ASV machine, which cost me a couple thousand less than a brand new machine. I've had it for six months, and it's still working great. Shipping was fast, customer service was top notch.Very happy to report an excellent result from 1800cpap.com

1800CPAP.com is BBB Accredited.

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