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Customer Review Ratings
Average of 91 Customer Reviews
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Review fromJo Sue H
Date: 05/13/2025
5 starsI have always been pleased with the process ordering from 1800CPAP.com as well as the quality of the products I've received.Review fromJohn N
Date: 05/13/2025
1 starJohn N
Date: 05/13/2025
The product description and photos on the web site were somewhat unclear/vague. I ended up getting something other than what I wanted.
1800CPAP.com
Date: 06/05/2025
Dear Valued Customer, Thank you very much for your time and invaluable feedback. We sincerely apologize for any inconvenience you may have experienced with our recent purchase. We would like the opportunity to discuss the product(s) in question with you further in an attempt to rectify any misleading images or information you may have encountered. At your convenience, please reach out to a member of our customer care team at ************** or by email at ********************* Thank you and have a great day!Kind regards, Customer Service Team ************Review fromDaniel E
Date: 03/05/2025
1 starDaniel E
Date: 03/05/2025
I tried to return a battery that stopped working after 1 hour, but the saleswomen kept interrupting me and kept getting defensive. They told me it doesn't work more than 1 hour if you use heating and a humidifier, but nowhere on their website or their manual does it say that. It shows that it cuts the time by 2/3rds (bringing it down to 10 hours), not down to 1 hour. I have Covid-19 and they hung up on me and refused to talk to me.1800CPAP.com
Date: 06/05/2025
Dear Valued Customer, Thank you very much for your time and invaluable feedback. We sincerely apologize for the unpleasant experience you encountered with our customer care team and would love the opportunity to rectify the matter immediately. If you would like to discuss this matter with management directly, please submit an email to ******************** outlining the situation, and we will be in contact with you ASAP. Again, we apologize for the inconvenience, and greatly appreciate your time.Kind regards, Customer Service Team ************ ******************** **************Review fromBecky H
Date: 02/24/2025
3 starsBecky H
Date: 02/24/2025
Don't like the hose connection. Blows air on me and make noise.1800CPAP.com
Date: 02/25/2025
Dear Valued Customer, Thank you very much for your time and invaluable feedback. We are very sorry to hear that you have had complications with your recent purchase. We are always here to help troubleshoot any issues you are experiencing and will stand by to assist if needed. We appreciate your continued business and are available to answer any questions or concerns you may have. Thank you and have a great day!Best Regards,1800CPAP.com.Review fromGARY R
Date: 02/24/2025
5 starsI was completely satisfied with my online purchase of a ****** certified refurbished CPAP from 1800CPAP. The whole experience was thoroughly professional, the price was reasonable, and the product was delivered quickly and was exactly as described. I will definitely buy again from this vendor. Highly recommended!Review fromIgnacio L
Date: 02/24/2025
5 starsOriginal equipment, competitive price. And quite fast shipping. Will buy again.Review fromJill E
Date: 01/09/2025
5 starsI always find the products I want at decent prices. The selection is very good.Review fromKimberly M
Date: 10/24/2024
5 starsI've been very happy with the service provided by 1800CPAP. I've mainly ordered new hoses, masks and filters. Prices are fair and delivery is always quick. I have not had an issue with any order over the 5+ years I have been a customer. When I need to replace my machine I will most likely buy from 1800CPAP.Review fromMELODY S
Date: 10/23/2024
5 starsMELODY S
Date: 10/23/2024
Great company! Worked with a few people but mostly a man named ******* *. It was so easy to submit my mom's CPAP (**********) to them. Very upfront as to expectations for machine condition and I got the full amount on the quote. I dealt with some other resellers briefly trying to shop around for reputable resellers and 1800CPAP was by far the most professional, up front and responsive.Highly Recommend!1800CPAP.com
Date: 10/25/2024
Thank you for sharing your experience, ******!!! We wish you the best!kind regards, ****************** **********************Review fromJarrett W
Date: 09/27/2024
5 starsI ordered a certified refurbished Resmed ASV machine, which cost me a couple thousand less than a brand new machine. I've had it for six months, and it's still working great. Shipping was fast, customer service was top notch.Very happy to report an excellent result from 1800cpap.com
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