Business ProfileforThe Scotts Miracle-Gro Company

I purchased Weed Be Gon Crabgrass Control due to my lawns having crabgrass. I have Kentucky Blue Grass at my house and also my properties where the solution was used. On the bottle, you have a pamphlet that is removeable to read for directions. Unfortunately, the directions that are removeable also have the UPC code on it. I removed the pamphlet to read the instructions and not sure where I put it or if it was thrown away. I still have the bottle. On July 14th 2020, I applied the solution. As days went on, the product did kill the crab grass but also my lawn started turning brown as well. As of today my lawn is brown. I called as the bottle states, won't harm the lawn guaranteed. Today 7/29/2024, I spoke with ********* who was not helpful and blamed me for not having a UPC code on the bottle. As I told him, the company should rethink having the UPC code on the removeable instructions. I don't have a receipt but I stated I have the bottle in hand currently. It's a 32 oz bottle that was used for my house and also my properties. ********* was not help but also put blame on me. I requested a supervisor who didn't have an answer as well. ***** wanted me to go to the company to seek help but I'm not sure if it purchased at ****** **** ***** ** *******. With no UPC code, how will they help me. I released the call as I couldn't get any help on how Ortho solution damaged my grass at my house and one of my properties. I'm seeking a refund and also my grass to be replaced.