Reviews
This profile includes reviews for The Scotts Miracle-Gro Company's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 13 Customer Reviews
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Review fromDonn R
Date: 04/27/2025
1 starMiracle-Gro Organic Raised Bed Soil, one bag, contained a handful of shredded plastic, made up of fragments of plastic bags, drink cup lid, and stick identifier for a cultivar. Inorganic content of the bag is not listed. Would anyone care to see the photos?Review fromKenan E
Date: 04/25/2025
1 starVery bad customer service and unacceptable behavior by store workersReview fromJoseph A
Date: 11/02/2024
1 starI am a seventy-five year old gentleman from New Hampshire on a fixed income that has been using your products for years. I have never been so disappointed, disgusted, and feel so ripped off as I do now!!! Talk about “price gouging” you people take the cake!!! I’ve been purchasing your products in Seabrook, N.H. at either Home Depot or Lowes. My complaint is your Turf Builder Winterguard Fall Lawn Food always covered 15,000 sq. ft….price roughly $63.00. NOW, you people have lowered the coverage to 12,000 sq. ft. charging customers $61.48 ( my Lowe’s receipt 10-21-24 ). Plus, your smaller bag of the same product use to cover 5,000 sq. ft. it now has been reduced to 4,000 sq. ft. cost today $28.48!! A “TOTAL CON JOB!” I’m sending my concerns of your “price gouging” scheme to both presidential candidates in hopes once he or she is elected and the dust settles they, hopefully, will address this cheap trick situation. ONE VERY UNHAPPY and DISAPPOINTED CUSTOMER, *** **********, Jr.Review fromEileen O
Date: 08/22/2024
1 starEileen O
Date: 08/22/2024
Purchased Miracle Grow organic container potting soil. All of my 7 large container pots everything died. Longtime gardener here this has never happened. Not only was I out all of the money for plants and container potting soil. I was left without flowers for the first time ever as I did not want to spend again to redo everything. Found out that your miracle grow container organic potting soil is trash. Will not ever purchase from you again.
The Scotts Miracle-Gro Company
Date: 08/23/2024
************, I do not see where you have been in touch with about a concern this year. I see you did reach out last year, and we provided assistance with your concerns. If you have an outstanding issue, please reach out to us at *****************************************Review fromRita R
Date: 07/21/2024
1 starRita R
Date: 07/21/2024
I used the proper amount of miracle gro powder - 1 tablespoon to a gallon of water - to feed my creeping phlox. I have 21 phlox plants that I spent a lot of money on and worked very hard to keep them looking beautiful. Miracle gro KILLED all 21 plants. I am angry and frustrated and will never use the product again.The Scotts Miracle-Gro Company
Date: 07/24/2024
****, I do not see where you have been in touch with us on this matter. Please reach to us thorough our website at ***************************************************. We will be able to gather more information and see what we can do to help.Review fromDesiree B
Date: 07/03/2024
1 starDesiree B
Date: 07/03/2024
Bought an item with a 100% money back guarantee. Product didn’t work. Sent in receipt with the info and picture of produce Was told refund was issued but after 10!days saying they don’t know why i didnt get it. Still no resolutionThe Scotts Miracle-Gro Company
Date: 07/12/2024
Denise, I pulled your case by the email you provided. From what I am seeing, it looks like the matter was resolved. If that is not the case, please reach back out to us. You can reply to one of the emails we have sent to you, and you can request me. I am Amanda.The Scotts Miracle-Gro Company
Date: 07/12/2024
I am sorry I got your name wrong, Desiree. You have my apologies. AmandaReview fromSonia A
Date: 09/30/2023
5 starsExcellent company and customer service by phone. 100% top notch.Review fromEllen M
Date: 03/08/2023
1 starWinter, Florida, 2023 purchased All Purpose Garden Soil to repot tomato plants while on vacation 3 weeks later my daughter tells me that the plants are covered with gnats! She tried 3 different sprays, vinegar, everything. Now she is trying Neem Oil. I know that the gnats were in that soil - the top of the soil ehen it was opened was all white, like a fungus.Review fromKevin U
Date: 11/15/2022
1 starWhile applying Scotts Thick'r Lawn 3-In-1 product, I noticed it did not contain any grass seeds. No surprise that the product did not provide the results as advertised. I suggest Scotts change the name of this product to 2-In-1 as it maybe only provides fertilizer and soil improver.Not only will I avoid buying this product in the future, I will not purchase any Scotts product ever again.Review fromElla C
Date: 09/23/2022
1 starIn the spring of 2022 I purchased about 100 bags of miracle grow garden soil. I purchased it to add a top layer to my garden. Later on I noticed that some of my plants were looking bad or dying. After pulling up Plants I noticed that there were a lot of little white worms Around the roots. They seemed to be eating on the roots. I had never seen these worms before, but my husband after opening a bag saw all these little white worms in the bag. Now I have these worms in my garden and I dont know how to get rid of them. I have other bags That are unopened, And now Im afraid to use them. Does anyone know how to get rid of these worms and what to use. I will be calling the company soon.
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