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Find a Location

North Main Motors, Inc. has 1 locations, listed below.

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    Business ProfileforNorth Main Motors, Inc.

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/22/2017

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Used Automotive Sales and Service

    Products & Services

    Used Automotive Sales and Service

    Business Details

    Location of This Business
    1001 E 5th St, Marysville, OH 43040-8901
    BBB File Opened:
    6/8/1993
    Years in Business:
    37
    Business Started:
    1/1/1987
    Business Incorporated:
    7/13/1987
    Accredited Since:
    5/22/2017
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:30 AM - 7:00 PM
    T:
    8:30 AM - 7:00 PM
    W:
    8:30 AM - 7:00 PM
    Th:
    8:30 AM - 7:00 PM
    F:
    8:30 AM - 7:00 PM
    Sa:
    8:30 AM - 3:00 PM
    Su:
    Closed
    Business Management
    • Ms. Lisa Marshall, CEO
    • Mr. Ron Penrod, Sales Manager
    Contact Information

    Principal

    • Ms. Lisa Marshall, CEO

    Customer Contact

    • Ms. Lisa Marshall, CEO
    Additional Contact Information

    Fax Numbers

    • (937) 644-2084
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    We purchased a used car (2016 Honda CRV) for our soon-to-be 16 year old on 11/17/23 that was advertised as a clean title, no accidents, in working condition. Once we got the vehicle home and had a mechanic inspect it, the car had clearly been in some type of accident where the windshield and side mirrors were replaced. There was faulty wiring with the lane assist that they weren’t able to repair and had found that the side mirrors and windshield were replaced. We notified the used car company and they offered to trade the car in for $4000 less than we paid for it. They would only do this if we traded it in (less value) for another one of their used vehicles. Our allegations are that this car was not safely inspected prior to reselling. My husband pulled a mouse nest out of the bottom of the car. Unfortunately, we we purchased this car for our 16 year old and don’t feel safe with her driving it. The used car salesman (Collin *******) would not cancel the sale and refund our money, which told us that they no longer wanted the defective, falsely advertised car. This is a danger to others if they are selling cars under false advertisement. Furthermore, we were only given page one of the buyers guide, and it states see other side for important additional information regarding a list of major defects that may occur in used motor vehicles. Attached are the pictures of the vehicle report, mouse nest pulled out of bottom of car, and mechanic’s repairs when he inspected the vehicle. Because we would not sell the car back to them for $4000 and buy another one of their used cars, we declined the offer to purchase another shady car from them.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jacob G.

    5 stars

    12/30/2023

    Very nice staff quick easy and affordable prices very understanding nice choice of car

    Local BBB

    BBB of Central Ohio

    BBB Reports On

    BBB reports on known marketplace practices.

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