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          Avalon RV Center, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileAvalon RV Center, Inc.

            RV Dealers
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            Out of Business:
            RDC Sales Company dba RCDRV recently acquired the assets but not the liabilities of Avalon RV Center. Over the next few months, Avalon RV Center will be transitioning our Medina Ohio, locations to RCD RV Supercenters. RCD RV Supercenters is using Avalon RV Center's prior location and is operating substantially the same business. Click here for the BBB Profile for RCS RV Supercenters. 

            Contact Information

            1604 Medina Rd

            Medina, OH 44256-8118

            Get Directions
            Visit Website
            Email this Business
            (330) 239-2131

            Business hours

            9:00 AM - 7:00 PM
            Business Hours
            9:00 AM - 7:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 5:00 PM
            Closed

            Customer Reviews

            1.67/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 55

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            SALES, SERVICE, PARTS AND COLLISION CENTER OF RECREATIONAL VEHICLES 

            Products & Services

            FOREST RIVER, NEWMAR, LANCE, COACHMEN, ROADTREK, GULFSTREAM, SHASTA, SALEM, SURVEYOR, R-POD, CARDINAL, CHAPARRAL, NO BOUNDARIES, BAY STAR, CANYON STAR, OASIS, SALEM VILLA ESTATE, SALEM CRUISE LITE, CONQUEST, BT CRUISER

            Business Details

            Headquarters
            1604 Medina Rd, Medina, OH 44256-8118
            Email this Business
            BBB File Opened:
            9/27/2004
            Years in Business:
            55
            Business Started:
            10/1/1968
            Business Started Locally:
            10/1/1968
            Business Incorporated:
            10/21/1968
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            9:00 AM - 7:00 PM
            T:
            9:00 AM - 6:00 PM
            W:
            9:00 AM - 6:00 PM
            Th:
            9:00 AM - 7:00 PM
            F:
            9:00 AM - 6:00 PM
            Sa:
            9:00 AM - 5:00 PM
            Su:
            Closed
            Business Management
            • Mr. Scott Miller, President/CEO
            • Ms. Hannah Miller, Marketing Director
            Contact Information

            Principal

            • Mr. Scott Miller, President/CEO
            • Ms. Hannah Miller, Marketing Director

            Customer Contact

            • Ms. Hannah Miller, Marketing Director
            Additional Contact Information

            Fax Numbers

            • (330) 239-1447
              Other Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/23/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We purchased a 2023 Forest River Surveyor model #SVR260BHLE on July 28, 2023 from Avalon in ******, ****. One of the main reasons we bought a new camper was so we didnt have to worry about anything breaking or not working. Well, a couple months ago, our refrigerator/ freezer stopped working. Called the dealership and they gave us an appointment a couple weeks out. We cancelled a trip around the date so that we could get it fixed. Dropped it off at Avalon and it took them 2 weeks just to diagnose the issue (because they were so busy) and get the warranty had to get approved. We finally got tired of not having our camper so we just went and picked it up, still broke. Because we had other trips planned and didnt want to ruin any more family time. Side note: Let me tell you how annoying it is to have a nice, new camper, but have to revert back to coolers!!! Anyways, after some time passing by, we finally got a call that the part was in so we dropped it back off to Avalon. The supposive issue was the circuit board. The technician said that is the most common defect and Forest River is aware of ALL the issues with these units. We were not the first. So it took a couple more days but we picked it up right before our favorite planned trip! Finally, we were so happy that we had our camper refrigerator/freezer fixed and all the agony of the back and forth with Avalon/************ was in the past! We are here to say that all came to a screeching halt this past Saturday, the refrigerator/freezer stopped working. EVERYTHING WENT BAD!!!!! Probably close to $100 worth of food!!! We are upset to say the least. So much time was wasted on the phone, driving to the dealership, and rearranging our lives around some KNOWN ISSUES ! Not to mention money! Gas is NOT cheap and neither is FOOD! Are we going to get reimbursed for it, NO?!?! I want my fridge fixed or replaced without any more runaround!
            Read More
            Read 3 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tami B

            07/24/2024

            Finance Department is unacceptable on there poor practices not actually sure what is going on there with them and the Financial Institutions they use. Yes eventually we got taken care of it is how it all transpired.You get approved sign all loan docs,then you receive a letter from the bank that they could not do the term or rate because.of the year of the Camper Never heard of anything like this I've worked in Finance for 19 years.Just beware.

            Avalon RV Center, Inc. Response

            07/25/2024

            We apologize that the bank changed the term and rate on you. This does not happen often at all to us but we do apologize for the inconvenience it has caused. Things do happen, and we feel we made a good effort to make up the best we can for the frustrations you were having. We were actually able to get you with another lender at a better rate and also gave you a parts store gift card for the trouble. Again, we apologize for the inconvenience. Please give us a call if you wish to discuss this matter further. ************
            Read 5 More Customer Reviews

            Local BBB

            BBB of Akron

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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