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          Find a Location

          Bionics Prosthetics has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Bionics Prosthetics

              10547 Montgomery Road Montgomery, OH 45242

            • Bionics Prosthetics

              4357 Ferguson Dr. Suite 110 Cincinnati, OH 45245

            Business ProfileBionics Prosthetics

            Prosthetic
            Multi Location Business

            Contact Information

            10547 Montgomery Road

            Montgomery, OH 45242

            Visit Website
            (513) 861-3705

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Bionics Prosthetics has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Bionics Prosthetics

                10547 Montgomery Road Montgomery, OH 45242

              • Bionics Prosthetics

                4357 Ferguson Dr. Suite 110 Cincinnati, OH 45245

              Location of This Business
              10547 Montgomery Road, Montgomery, OH 45242
              BBB File Opened:
              9/7/2022
              Years in Business:
              4
              Business Started:
              5/28/2020
              Alternate Business Name
              • J. F. ROWLEY PROSTHETIC AND ORTHOTIC LABORATORIES, INC.
              Business Management
              • SUMESH SAXENA
              Contact Information

              Principal

              • SUMESH SAXENA

              Customer Contact

              • SUMESH SAXENA
              Additional Contact Information

              Fax Numbers

              • (513) 861-3754
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/03/2023

              Complaint Type:
              Billing Issues
              Status:
              Unanswered
              Last summer, I was forced to pre-pay for my sons prosthetic with the company telling me the insurance had denied the claim. I paid $3,303.20. Then the insurance approved the claim because the company had filed it wrong the first time so the insurance reduced my amount due to this company at $2,014.97. I learned about this in august 2022. My refund should then be $1,288.23. I have been requesting my refund ever since this time. After more than 20calls and several emails the company called in April 2023 to inform me a claim from 2020 had never been paid but that they had mailed me the remaining $300. First, I have received no documentation about said failed 2020 claim and second I never received this check either. I know for a fact this company has lied and cheated me. They’ve stolen $1,288.23 from me. This company is corrupt and needs to be shut down immediately. My insurance called demanding my refund in March 2023 but the company had then been waiting to process another claim. (Children go thru prosthetics at a fast rate and I was unaware of this companies theft before getting another prosthetic.)
              Read 1 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Gary G

              08/31/2022

              Been four months since I was fitted for shoes and inserts. (May 2022) I still have not received the items (Sept 2022) after CALLS to the company. JF Rowley continues with excuses why I have not received the shoes and inserts. I had to call them for information since they never contacted me to advise me of any problems. I will not ever do business with JF Rowley again and will advise anyone else not to also. I give them my rating of F+

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