Tree Services
Aspen Tree ServiceReviews
2 Customer Reviews
Review from Bruce L
5 stars04/14/2024
I have used Aspen Tree service many times in the past 20 years. **** is knowledgeable and helpful. His prices are always fair. We have lived in three homes in the Nordonia area over the past 20 years. He has always been there to help us. **************Review from Jim J
2 stars07/26/2022
AFTER THE JOB IS COMPLETE AND HE HAS BEEN PAID, IF YOU NEED HIM TO COME BACK TO CORRECT ANY PROBLEMS, GOOD LUCK.On a recommendation from a friend of mine and someone he did work for, I called and met with ****, he gave me a fair price to remove a very large Hemlock tree and I agreed to the price. After waiting and several phone calls he showed up to remove (no problem with removing the tree) the Hemlock tree and grind the tree *****. He ground the *****, but I could not remove the wood chips until sometime later. When I finally removed the chips there were 2 large pieces of the ***** remaining.Called him on a Friday and told him of the problem, he replied I will stop next week and take care of it. Since that phone call, I have called him several times and texted him with pictures of the stumps that were missed. Almost a month has passed and no still response from ****. He will not answer his phone (his cell phone is his business phone) anytime and all calls go to his voicemail that he does not return.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.