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Find a Location

Carpentry Worx has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Carpentry Worx

      null Pickerington, OH 43147-6873

    • Carpentry Worx

      PO Box 603 Buckeye Lake, OH 43008-0603

    Business ProfileforCarpentry Worx

    Deck Builder
    Multi Location Business

    Current Alerts For This Business

    Alert:

    BBB opened an investigation into Carpentry Worx after receiving complaints from consumers who said Todd Eisel had a new business name and had not closed his business. BBB audited our files, and found that Mr. Eisel called our office on June 27, 2022 and stated he had "closed his business down and already had another job". So, BBB updated the BBB Business Profile to No Rating and advised consumers that T-Ice Carpentry Works LLC was out of business.

    BBB reviewed the complaints and emailed the consumers for additional information. On July 27, 2022, a consumer advised BBB that Todd Eisel had a new business name. BBB searched the Ohio Secretary of State's website and found he had registered a new business name Carpentry Worx as of 7/26/2022.  

    As both names, T-Ice Carpentry Works LLC and Carpentry Worx are registered under the same legal entity, BBB is treating them as the same company, and has reopened closed complaints and is pursuing new complaints under Carpentry Worx. 

    After searching the internet BBB was unable to find an active website, FaceBook or any other social media. 

    BBB will update this portion of the Business profile if new information is learned. 

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Carpentry Worx builds and repairs decks and offers remodeling services. 

    Products & Services

    Design, build, and remodeling services.

    Business Details

    This is a multi-location business.

    Find a Location

    Carpentry Worx has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Carpentry Worx

        null Pickerington, OH 43147-6873

      • Carpentry Worx

        PO Box 603 Buckeye Lake, OH 43008-0603

      Location of This Business
      Pickerington, OH 43147-6873
      BBB File Opened:
      10/18/2018
      Years in Business:
      15
      Business Started:
      10/27/2008
      Alternate Business Name
      • T-Ice Carpentry Works LLC
      Business Management
      • Mr. Todd Eisel, Owner
      Contact Information

      Principal

      • Mr. Todd Eisel, Owner

      Customer Contact

      • Mr. Todd Eisel, Owner

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Geoffrey K

      1 star

      09/15/2022

      Early February 2022, I put out a request for local deck contractor in Home advisor. Shortly after I started getting calls. One of these calls was from ******************* of T-ICE Carpentry. We contracted **** to construct a 16 x 16 deck and a 20 x 14 patio for a total of $12,500, 50 % down and 50% after completion. We signed the contract on 2/26/2022 and paid $6250. At this point the patio is only half built, unleveled and wavy and needs to be return all over. The deck is 16 x 14 not 16 x 16. The workmanship is quite poor. Around 8/4/2022 **** disclosed that his company went out of business and he is not obligated to finish the project we paid him to do since the company was registered as an LLC. After we paid **** the down payment of $6,250, he started working on the patio as he sought to get a deck permit. The permit was approved on 3/10/2022. After the post were up on 4/14/2022, he demanded $3000. Our backyard was an eyesore at this point. We called and texted and he refused to come. On 4/27/2020 we agreed to pay him the $3000, if he signed a contract agreeing to finish the work by 5/31/2022. He signed it, got the money and disappeared. After many calls and texts, he managed to come back enough times to build the underlying structure of the deck to the point that the second inspection could take place on 7/8/2022. Our back door is over 7ft from the ground and we had been unable to exit through the back door for months. At this point he said he did not have money to buy the deck board and railing. To speed up the process I proposed to buy the material and deduct the cost from his final pay. On 7/8/2022, I spend about $1100 on decking and paving material. When the order was ready, he picked up the deck material but not the pavers. He used the deck material to complete the deck. I contacted him multiple times to see when he would pick-up the pavers. This is the kind of man you will be dealing with if you hire him.

      Local BBB

      BBB of Central Ohio

      BBB Reports On

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