Business ProfileforDubbert's Professional Outdrive Services, Inc.

I engaged Dubberts Professional Outdrive Service to perform repairs on my 1996 272 Commodore boat. My boat had a weak in the engine compartment and the service technician told me that the Sterling Pin was the cause of the leak. They recommended that I replace the Sterling Pin which I agreed based upon their findings. The cost of the repair was $1,600. After I paid the invoice in full, I took my boat and placed it in the water. The lead was worst than before. Double the amount of water came into the engine compartment. I took the boat back within the same year to Dubberts and I explained that the weak was still present and it is worst. I requested that they investigate the problem and repair the problem. I had them perform other services while the boat was at their shop. One of the additional service was to investigate and fix my outdrive from lowering. I received a call from Dubbert'ss explaining that my boat was ready to pick up. I immediately asked what about the leak which is the main reason that I brought the boat back up to their facility. They said that because they were so busy that they are not able to bring the boat to the water and investigate the leak. I decided to pick the boat up and let another boat service repair facility to evaluate the leak. Upon picking up my boat, I noticed that the outdrive was completely down. The repair technician said I wish you would have brought the boat in early so that we could have figured out what was wrong with the drive. The invoice which I just paid for prior to seeing the technician had the repair costs of fixing the outdrive issue. This is a classic form of Bait and Switch. This is a distrusting company who intentionally rips off their customers.