Complaints
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Owner of lock service tried to bilk more money out of .me or on Tuesday, June 26 '23 When I was attempting to get an Ignition (key made) key processed for a vehicle. I was quoted $200 for one key. I was told however that he would have to make two (2) And charge me $300. He would not just make one (1) at my request. Again he attempted to bilk me out of more money than I could afford or as well was willing to give it pay him. He started calling .me names telling me that I was nothing but a d*****s white woman I was discriminated against. As well an attempt to bilk me out of more money because of my gender as well because of my age which is 73 He is not a suitable businessman in which to deal with the consuming public. As well attempting to take advantage of older consumers..Business response
06/29/2023
Not one cuss word came out of my mouth. I never said anything about $300 either. This truck didn't even belong to her. I ended up charging $175 to replace all keys lost and program the truck for this price. A second key would've costed $50 more. Lastly I'll just say this... if I have been doing this for 25 years, if I was the type of person trying to take advantage of people I would've been out of business a long time ago
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
247 W Washington Street
Sabina, OH 45169-1056
Want a quote from this business?
Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.