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Find a Location

National Enterprise Systems has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNational Enterprise Systems

    Collections Agencies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    48 complaints closed in last 3 years

    20 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    National Enterprise Systems manages and collects past due debts and accounts receivables from nationwide company clients.

    Business Details

    This is a multi-location business.

    Find a Location

    National Enterprise Systems has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      29125 Solon Rd., Solon, OH 44139
      BBB File Opened:
      3/15/1988
      Years in Business:
      37
      Business Started:
      7/2/1987
      Business Incorporated:
      7/2/1987
      Type of Entity:
      Corporation
      Alternate Business Name
      • National Enterprise Collectors
      • NES of Ohio
      • NES
      Business Management
      • Mr. Ernest R. Pollak, President
      • Mr. Eric Thut, Compliance Manager
      • Mr. Jim Vahalik, Vice President of Sales
      • Chris Taylor, Collections Manager
      Contact Information

      Principal

      • Mr. Ernest R. Pollak, President

      Customer Contact

      • Mr. Eric Thut, Compliance Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      48 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/21/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I am not liable for this debt with ******** ***** I do not have a contract with the national enterprise systems they did not provide me with the original contract as I requested.
      Read More

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jasmin C

      1 star

      05/22/2024

      Absolutely horrible company to do business with. I called and spoke to Jasmine and was unable to come to an agreement. So I asked could I please speak to her manager, who wanted $283.84 per month. THE SUPERVISOR ABSOLUTLY REFUSED TO COOPERATE AND COME TO ANY KIND OF AGREEMENT. She just wanted to have a shouting match and talk over me. She finally calmed down a bit when I calmly told her, I understood her, but did not appreciate her constantly talking over me and not giving me a chance to speak. She stated several times that she would let her client know that I was refusing to work with them. I explained that I am more than willing to cooperate, but that I do not have that kind of money, and am doing everything I can to see where we can cut back on other bills to pay them a bit more. She then demanded a checking and routing number to start drafting $283.84 a month for the next 12 months. She also reminded me that the call was being monitored and recorded more than once, but refused to provide me with a reference number when I asked for it, and instead kept changing the subject.

      National Enterprise Systems Response

      05/28/2024

      Please contact our compliance department at 877-603-7165 ext. 1599 so we may assist you.

      Local BBB

      BBB Serving Greater Cleveland

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