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Find a Location

Tri County Kitchens & Baths Inc. has 1 locations, listed below.

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    Business ProfileforTri County Kitchens & Baths Inc.

    Bathroom Design

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1196 Newton St., Tallmadge, OH 44278
    BBB File Opened:
    9/27/2004
    Years in Business:
    40
    Business Started:
    1/1/1984
    Business Started Locally:
    1/1/1984
    Business Incorporated:
    5/31/1989
    Type of Entity:
    Corporation
    Alternate Business Name
    • A-1 Hot Tub Guy
    Business Management
    • Mr. Karl J. Dierker, President
    Contact Information

    Principal

    • Mr. Karl J. Dierker, President

    Customer Contact

    • Mr. Karl J. Dierker, President
    Additional Contact Information

    Fax Numbers

    • (330) 633-8187
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/26/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    **** ******* of *** *** *** *** was recommended to us by ******* **** *****, to repair our hot tub. On 4/17/22 we paid him $400.00 cash to come to our house to fix it. He told us that we needed 2 manifolds at $400.00 each=$800.00 and 8 hours labor at $200.00/hour=$1600.00 to fix it. He said the total was $2200.00. He would not guarantee that it would not need more repairs after he fixed the manifolds. He gave us a receipt for $400.00 for the work that he did that day. He also gave us an estimate for the work that needed to be done. He said that when he received a cashiers check for $2200.00 he would order the parts and come to fix it when they arrived. We sent him a check for $2200.00 on 5/24/22. On 6/17/22 at 10:00am we were leaving our house when *** ******* arrived, unannounced, with another man. He said that he didn't need to get into our house to fix the problem and if he did not do the work now he could not come back for a month. We said do it now. When we came back at 2:30pm he was gone. There was no receipt, no note, no text or email to let us know what he did so we assumed that he had finished the job. On 6/26/22 we filled the hot tub and turned it on. Water came shooting out the back. We turned it off immediately. We talked to *** ******* on 6/29/22. He told us they could not move the hot tub so they did not put the 2nd manifold in. We told him we would move it. He did not say when he would be back. On 7/26/22 we talked to *** ******* again, he said something about the manifolds which did not make any sense. He said that on 6/17/22 he had another person with him which was $200.00/person or $400.00/hour X 4 hours=$800.00. We have no idea what they that day because we did not receive a receipt or any explanation at that time or ever. He said he was finished and he would not be back. He claims to be a professional, that he provides a detailed copy of a receipt after every service call. He did not finish the job or communicate with us

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    NANCY B

    1 star

    02/10/2023

    I called him and he seemed very nice, so I inquired about him coming out to look at my hot tub and give me estimate to repair. He explained to me it was $300 Service Call Fee and $300 an hour time there cash only. Saying cash only raised a flag but it is off season so I thought ok maybe. He showed up on time and as soon as he came in the door, he wrote up a bill for the $300 Service Call and $300 first hour and wanted the money right then. He claimed electric had to be hooked up when we disconnected and turned tub for him to look at where we knew the leak was. He took 35 minutes doing that and instead of letting my husband get wire out from under a pipe he takes a pry bar and lifts the pipe and I believe cracked a manifold. Never finished the diagnosis and wrote on existing bill it was $140 for manifold, $300 Service Call and $300 hour there and wanted part money upfront. We had just replaced all 10 of the manifolds at $20 a piece so we told him no thank you. His site says he carries most parts but has to order a manifold. He acted like a tweaker. My guess he is on disability, so he wants cash so no paper trail and does not have to pay taxes. DO NOT USE THIS MAN **************************!!!! SCAMMER!!!!!

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