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Find a Location

Monroe Autos of Ohio, LLC has 1 locations, listed below.

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    Business ProfileforMonroe Autos of Ohio, LLC

    Auto Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    4154 Monroe St, Toledo, OH 43606-2067
    BBB File Opened:
    2/26/2014
    Years in Business:
    11
    Business Started:
    1/1/2013
    Business Incorporated:
    8/27/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    3
    Contact Information

    Principal

    • Mr. Adam Akl, Owner

    Customer Contact

    • Mr. Adam Akl, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/06/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a vehicle and within a few days of having it there was a defect in the heating and cooling system. It kept popping on without me turning it on. Then at the same time I kept getting other indicators on the dashboard about the charging system and turning system about the front of the car. So I contacted the mechanic that runs the auto shop regarding the issues and he said he had fixed it. Once again it was not fixed. I brought it back to him several times with the same persistent problem. In addition to the check engine light coming on. Within the first week multiple things kept going wrong with the car. Everytime I brought it to get worked on he had the car sitting there for weeks. The car is currently not working due to the fact he still hasn't checked it out to see what's the issue. This is a constant issue over the past couple months. I purchased a car that I cant drive and only had it for 3 months and most of the time it has spent sitting at his shop for repairs. This car is a lemon and I just want my money back because I've already been stranded in this car in the middle of the street. I missed my daughters graduation because of this. He sells cars that has problems. His wife that runs the dealership always recommends you to her husband to fix things but you would think that the problemd would have been fixed before selling the cars. At this point I have spoke with Adam about the car several times without any resolutions and I just want my money back to go elsewhere and he can keep the car.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Faith S

    1 star

    08/03/2024

    Purchased a 2013 Dodge Grand Caravan that was listed for $6k. Test drove it and noticed breaks and rotors will be needing replaced. Tried talking price of vehicle down to $4800-$5200 but lady was firm on the cash price. I have had this car a total of 3 months and already have had brake pads falling off. Starter went out and had to be replaced for $800. Haven't had the car long at all and have already had to put over $1000 worth of work into it. I have tried calling the shop and the lady stated she would call me back when she got into the office and could look up some things on the car, and have yet to hear back from the lot. If you purchase cars from here, I suggest taking them and getting them diagnosed. They WILL SELL YOU LEMON VEHICLES.

    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

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