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          Paramount Health Care has 1 locations, listed below.

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            Business ProfileParamount Health Care

            Health Insurance
            BBB accredited business

            Contact Information

            300 Madison Ave, 3rd Floor

            Toledo, OH 43604

            Get Directions
            Visit Website
            (419) 887-2500

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/26/1989

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers Health care insurance

            Business Details

            Location of This Business
            300 Madison Ave, 3rd Floor, Toledo, OH 43604
            BBB File Opened:
            1/4/1989
            Years in Business:
            37
            Business Started:
            5/1/1987
            Business Started Locally:
            7/1/1988
            Business Incorporated:
            2/17/1987
            Accredited Since:
            1/26/1989
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            301
            Alternate Business Name
            • Paramount Care, Inc.
            Business Management
            • Ms. Amy Ramlow, Sr Account Executive
            Contact Information

            Principal

            • Ms. Lori Johnston, President

            Customer Contact

            • Ms. Lori Johnston, President
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/04/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I've been with Paramount health insurance, through various companies, for approximately *************************************** 2014, the following notice has been displayed on the top of their member portal page:Thank you for your patience as we make improvements to our portal. You may notice delays moving from page to page.The website is incredibly slow. It has been this way for 10 years with no improvement. I believe this is done purposely to slow/interfere its users from finding their care information in a timely manner. I'm asking that it be looked into. Logging in takes 5-10 minutes, switching from claims to deductible pages takes approximately the same amount of time.
            Read More
            Read 5 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nina B

            06/08/2022

            Paramount is not answering their phone lines it just constantly got me in a circle they have been sending me information that I haven't been using. Now that I am pregnant it seems like they haven't really been giving me any assistance. Why send me information to help with rides to doctor appointments but don't help. I have been charged on my credit card for a rental I never received which is trying to make me pay for my credit card again when they not helping in the first place. I'm not sure which one is worst having car insurance or health insurance. Ethier way I feel like they are both not helping they just having my information for other purposes. When I need a ride to my doctor's appointment. I have been going to mental appointments as well because I'm not receiving the help I need when I have people around me who causes my anxiety and stress levels to go up. I can no longer be the help for the church if the help is not letting me help myself. It's like someone has my information link from my computer and phone and not actually helping. I have reached out before about my credit card information. I reach out to 911 and they also look at me like they didn't know what I was talking about. So as a resolution can you take my information off this insurance that's not helping. Thank you
            Read 1 More Customer Review

            Local BBB

            BBB Serving Northwest/West Central Ohio and Southeast Michigan

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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