Business Profilefor24/7 Columbus Locksmith

I received service from the company July 21,2023 to make a copy of a key for both my ignition and the car door. I called on July 22, 2023 to get pricing and asked twice if the price was for a key that would work for the door as well as the ignition and was told yes. The day of the service, the technician seemed to have a lot of difficulty. Service began at 10:30 and wasn't completed until about 12:30 after receiving assistance from another technician. We were told to keep the car running and that the key would work for the door. After driving to an appointment, the door was locked and I determined then the key does not work for the door. My car is now stuck in a public lot and has the potential of being towed. I called the day of the service right after the discovery and every day since. I keep getting the run around of dispatcher's saying I will receive a call. It is now July 26 and I still have not gotten a call. I asked if someone can be sent to let me in my car, they said I would have to pay an additional 220 dollars, which was the original price of the first key. However, I was told the original key would work for the door. So I am told they have reached out to the manager, that he was in a meeting all day one day, etc. No one is trying to resolve the issue unless I give more money. So now I have a key that I cannot use because I am not able to get into my car. I've pretty much been told I will not receive anymore service until more money is given. I was also given no paperwork that included pricing or business information. When asked for the managers number or email, I was told that personal information can not be given, so I continue to talk to the same individuals everyday.