Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

New Car Dealers

Greve Chrysler-Jeep-Dodge of Van Wert, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCaleb W

    Date: 03/18/2024

    1 star

    Caleb W

    Date: 03/18/2024

    Erases codes off cars before selling it to a customer.

    Greve Chrysler-Jeep-Dodge of Van Wert, Inc.

    Date: 03/21/2024

    After doing research, I was unable to find any information about this customers experience.  We hope that every customer has a pleasant experience and I have reached out to the customer to learn more.

    ***** **********************

  • Review fromTiffany W

    Date: 10/03/2023

    1 star

    Tiffany W

    Date: 10/03/2023

    Wish I wouldn’t of had issues with services told me to pick my car up was running great live 30 minutes away paid the 150 started my car still misfiring an engine light on they told me it was running great but failed to tell me it wasnt fixed!!!! So I left it they wanted to charge me another 150 but I refused because it was the same issues mike said he’d pay for it they “fixed” it…pay 160 for wat they “fixed” 3 days later same code an misfiring I’m now in the hole with a car running the same way the first time I took it I’m truly upset

    Greve Chrysler-Jeep-Dodge of Van Wert, Inc.

    Date: 03/21/2024

    We do apologize for the communication error on our part.  According to my records, the vehicle was repaired after this review date.

    ***** *****

  • Review fromLori M

    Date: 03/22/2023

    1 star
    If I could rate a ZERO, I would. I purchased a brand new Jeep in Decatur, and brought my Jeep to Greve for routine maintenance, via Jeep Wave maintenance package. Maintenance lied about rotating my tires, as required during Jeep Wave maintenance. This resulted in a need to purchase new tires - Greve maintenance manger admitted it was their fault for not properly rotating tires, but they refused to make it right. Instead they offered to split the cost of new tires with me. What a racket!!!! Hopefully Chrysler will handle this through the formal dealer complaint filed. RUN away from this dealership!!!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.