Business ProfileforArdent Property Management, Inc
Additional business information
Information on putting rent in escrow is available in the Franklin County Municipal Court's information sheet at this link:
http://www.fcmcclerk.com/dept/clerk/pdf/RE%20-%20INFORMATION%20SHEET.pdf
The application for putting rent in escrow is at this link:
http://www.fcmcclerk.com/dept/clerk/pdf/RE%20-%20APPLICATION.pdf
At-a-glance
Customer Complaints
24 complaints closed in last 3 years
9 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Ardent Communities is a property management company.
Our
current portfolio of over 3500 units consists of the following:
- 1 & 2 Bedroom Garden
Style Apartments
- 2 Bedroom Townhomes
- Ranch, Townhome and
Carriage Style Condominiums
- Single Family Detached
Condominiums
- Single Family Homes
Ardent
Communities also offers Fee Management of Multi-Family Units/Communities and
Association Management.
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- PO Box 2067, Westerville, OH 43086-2067
- BBB File Opened:
- 10/25/2010
- Years in Business:
- 18
- Business Started:
- 7/1/2006
- Business Incorporated:
- 4/13/2005
- Accredited Since:
- 3/20/2017
- Type of Entity:
- Corporation
- Alternate Business Name
- Lincoln Pointe
- Liberty House
- Gage Crossing
- Business Management
- Mr. Donald Kenney, Owner
- Ms. Lara Stewart, Director of Marketing
- Mr. Sidney Noblitt, President
- Miss Taylor Ann Griffin, Operations Coordinator
- Contact Information
Principal
- Mr. Donald Kenney, Owner
- Mr. Sidney Noblitt, President
Customer Contact
- Mr. Donald Kenney, Owner
- Ms. Lara Stewart, Director of Marketing
- Mr. Sidney Noblitt, President
- Miss Taylor Ann Griffin, Operations Coordinator
- Additional Contact Information
Fax Numbers
- (614) 776-1247Primary Fax
Phone Numbers
- (614) 848-4424Other Phone
- (614) 889-1554Other Phone
- (614) 776-1247
Customer Complaints
24 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/26/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I moved into **************** -********************************************************* *****, not even a month, this lady under me on the 2nd floor came knocking at my door at 7pm talking about can I be quiet. I reached out to the office and they said they didn't put sound proof up so that why I can hear everyone doors open and close and can hear the people under whole conversation.
She came to my house for a 2nd time to find out she not even on the lease to be coming to my house (They lived here under a CPN which is why they left without paying the rent) All these Africans are moving here under a CPN n that is not safe for my family. the office will put you in the group chat which you will get a text everyday which I didn't like.
For this to be an all electric my bill was almost 300 a month, water bill 80 a months was just to high.
With having kids it got so bad that my kids couldn't even play outside without it being a problem or me getting a text the next day.
it got so back with paying all these high bills to just living here that I brought out my lease and that was a problem. on the day I was moving out the garage broke and I called office so that could fix it because I still had stuff inside, do you know they didn't even fix it and my stuff was stolen smh they didn't even care they just wanted the last month garage fee of 125 didn't care about my stuff. My stuff was stolen because the lady in the office didn't put in the work order when I had called. I have stuff gone that I can never get back a lot of stuff was my mom which had passed away years ago now I don't have because of the office. I let them know a couple months ago someone was trying to break into my garage and even made a police report and for someone like myself who always paid my rent on time never late didn't even care that my stuff was stolen due to them. I felt harassed almost everyday receiving their group chats messages
Customer Reviews
15 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Donald M
1 star10/31/2023
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.