Business ProfileforRoof Maxx Technologies LLC

Date of Transaction: Sep 4, 2022 Summary: Roof Maxx misled us to believe that our roof's life can be extended with their product. We spent $2,950 with them and now we still need to replace the roof Details: -------------------------------------------------------------------------------------------------------------------------------------------- We contacted Roof Maxx in Aug 2022 and in the phone conversation they suggested a roof inspection with one of their experts to evaluate whether our roof is fit for Roof Maxx application. In our very first meeting with their expert, I had mentioned that our roof over garage is leaking, and I had asked whether Roof Maxx application will help our situation still. The Roof Maxx expert confirmed that our roof life can be extended at least 5 years with Roof Maxx application, and that the leak can be fixed without replacing the roof. The Roof Maxx expert also committed that they would refer us to one of their known contractors who can fix the leak. With that assurance, we approved the project, and they completed the Roof Maxx application in September 2022. After the Roof Maxx application, we met the contractor (recommended by Roof Maxx expert) and he confirmed that he can fix the leak. He worked on our roof for multiple times during the rainy winter but couldn't fix the leak. In the end, he gave up and confirmed our suspicion that the roof is beyond repair. We also met a few other roofing contractors after that to fix the leak and everyone said the same thing - the roof is beyond its serviceable life. Also, the roof continues to lose granules rapidly. I am not a roofing expert and I relied on Roof Maxx's expert advice on what is right for our leaking roof. Roof Maxx's action has caused damages to us. We need to arrange funds to replace the roof now and strongly urge Roof Maxx to remediate the situation asap by refunding the fee they charged.