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Patriot Auto Group LLCThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Patriot Auto Group LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 21 Customer Reviews
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Review fromKerry H
Date: 04/21/2025
1 starDon't trust Patriot GMC ************ ******** they lie like h*** don't use them they show me a Tundra with ******* Mi told me to come back after a year they can refinance and get my payment down I went back and said oh you can't refinance if it's got over ******* they sold it to me was $******* the **** LiarsReview fromJacob M
Date: 04/04/2025
1 starI was trying to buy a 2022 Dodge Ram 1500 from this company. They had the truck posted on marketplace and their website for $34,011. So I drive 2 hours to go test drive the truck. I liked the truck after driving the truck. Sat down with the salesman told him I wasnt going to finance the truck and was going to write them a check for the $34,011 plus the dock fee but they wouldn't sell it too me for that price. As soon as I told them I was buying the truck outright they told me I had to pay over $38,000 for it because I wasn't financing the truck and didn't have a trade in. Complete scam have never in my entire life dealt with a shadier group of individuals. Needless to say I walked out of the business very unhappy after wasting 4 hours driving to and from only for them to try and scam me.Review fromJamie C
Date: 03/03/2025
1 starI used Patriot in ***** and the salesman not only discussed his weed smoking habits with me which should have been red flag! This lot absolutely took advantage of me. I brought a 2019 ****** F150 with ****** miles on it to their lot just to be told this $100K truck was only worth 40K on trade. Then the truck I bought from them was advertised at 30K on ******** but after the deal was done I realized they sold me the truck at 37K I dont even know where the extra 7K came from. Oh and had me put $1000 down! They allowed me to drive two hours away with a truck that had bad tire rods! Then when I realized the truck had no sound for the radio they claimed I declined them servicing the radio! Who doesnt want the radio fixed!!! I am so embarrassed that I did business with these people! I am also so sad and disgusted that they will definitely do this again to someone else!! This was an awful experience!!Review fromMandy A
Date: 10/10/2024
1 starI bought a used car at The ************ location on August 10th and still have not received the title 2 months later. I cannot get it tagged and registered until I get the title. They are now going to charge me 3 dollars a day in fees. I am already super unhappy with my purchase of a fricken broken car and I am going to report Patriot to BBB. The tag office can't even find the car in their system, they assume it's an out of state title. If it weren't for the c*** lemon laws in this state I would be suing. The transmission fully went out 3 days after I bought it. That is absolutely ridiculous. Anyway aside from your shady business practices I would like my title to my broken car please.Review fromDiana H
Date: 08/27/2024
1 starMy daughter and I each get this mailing called Crack the Vault. Scratch off to see if you win a prize and if you get a match, call a number with your activation number to confirm youre a winner. We happen to both get a match on a $3250 winning. Of course were skeptical so we each call with our activation number and questions. The gal verifies my activation code is a winner. She tells me I simply take the flyer and my ID to the dealership and get my prize, no purchase necessary. Knowing my daughter is also a winner, I ask her how they keep from going broke. She tells me insurance covers the winners. I ask if no purchase is necessary, whats their motivation. She tells me that even if were not in the market for a vehicle, well hopefully remember them in the future. I verify again that Im walking into the dealership with the flyer and my ID and Im handed my $3250 cash. She says yes. Leads us to believe this is their way of advertising, a ************ son-in-law begins the hour drive to the dealership to claim their prize. My daughter, still skeptical, calls the dealership directly since its a different phone number. The dealership verified the promotion and told her the person in charge of it.Well, we were right to be skeptical, because theyre liars. Once he got there, they tell him his prize isnt $3250 cash. Its being entered into a drawing to win $3250. The gal at the activation number told each of us we were getting our cash prize once we arrived. She didnt say once we get there, were entered into a drawing for a chance to win. The small print doesnt mention anything about winning a drawing ticket. Once my son-in-law wasnt interested in an appraisal on his current truck, he got the run around until he left.We will never give this scheming, lying dealership our business. Its frustrating that they lie when you ask questions to verify legitimacy. If they lie about this and scheme to get you on site, what else do they lie about?Review fromJ K P
Date: 08/20/2024
1 starWatch out for reconditioning fees. We were charged $4,520.00, tacked on to the price. I asked for a list of the reconditioning that was completed and didnt receive one. After driving 2 1/2 hours one way, they told us about this bogus fee. Which is legal in ******** and negotiable, but Patriot didnt want to negotiate.Review fromBeverly T
Date: 08/06/2024
1 starPatriot Dodge in ***** ripped me off for $13,300. They rolled the payoff of one car into the new payment claiming I would get a check to payoff the old car. 7 weeks later, I have no check and no title for the new used car. ***************** was the salesman and of course, I can get nothing but a run around from anyone I talk to or confront. These people stole over $13,300. from a 70 year old woman without a care in the world. Bad people to do business with. Absolutely go somewhere else!!Review fromKimberly W
Date: 07/22/2024
1 starI have been totally misled by this dealership in ************Review fromDaniel L
Date: 06/30/2024
1 starAdvertising Bait and Switch SCAM. I received a mailer from Patriot Auto Group which had a scratch off contest. After scratching off all the slots, it showed I had a match for a $3250.00 prize. I called the dealership and was told after I had given the activation code that I was a winner. I was told that I needed to bring my driver's license and to contact a person at the dealership about the prize and show them the mailer. I am retired and live in *******, *****. I told my son that I wanted him to go with me to the dealership because it was an hour and half drive, and I didn't want to be alone if I had car problems. He too called the dealership and was told the same info I was given. He explained how far we were having to drive, that I did not want a new car, and only wanted the prize. He was assured that I had won a prize and to come ahead.Upon arrival we were connected with a sales rep who took down all my contact info, including my car info. He then started his sales pitch. I informed him that I was only interested in the prize.He left and another employee arrived and took us to the prize table. He showed us the winning activation codes for all the big prizes. My code did not match any of those but did fall in an all the other codes category. I was told that my prize was in an envelope taped on a window and I should pick one. Inside was a $5.00 bill. I told him it did not even cover the cost of gasoline to get there. I then wanted the mailer back but was told they keep them. When I again mentioned the $3250 it indicated I had won, he told me they had mailed about 45, 000 of them out and that almost all show the $3250 win. I gave him the $5.00 back and took the mailer back in case there is some type of class action against them in the future.Review fromDYREECE J
Date: 06/07/2024
1 starThe people that work here are races, I had car 3 weeks, car started running Hot they did fix radiator but when we went back to pickup car, same issues well got Into with *********************** and the manager got so bad they called us ******* not once but twice in the middle of argument. Read reviews before you go get anything African Americans there too many other car lots, please dont use this one
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