Business ProfileforWorkout Anytime Durant

I signed up for the gym. I went to stay with my son in Durant. ******** and I joined the gym with him because he got into a car accident Hi paid a lot of money to sign me and my son up I was not staying in their permanent, I explain to them I live in *******, I had to cancel my membership August 16, 2023 because I needed to go back to ******* and **** to take care of my house. My son canceled his membership. Also I called and spoke to the managers girlfriend and she was talking and I was on the phone and she was asking him what to do. All I needed to do was to cancel. My membership was to show them proof that I was in ******* and I sent a storage bill with my new address on it in *******. They said it was OK to cancel now I keep getting bills ask the bills that I owe money they still didnt cancel. I sent two emails I sent two letters and also they were supposed to give me a gift card for referring a friend. I cant understand why they will not cancel my membership when I was approved for. It seems to me that just trying to get more money. Theyre still trying to take money out of my credit card For the monthly fee its not fair because they agreed that I can cancel August 16 with me and my son Ive called many times Ive sent many emails and still they have these **** Im not sure what it is. Its a company that does their billing I explain to them and they said they can help , they said it was up to the manager once again for them to cancel when I have all my proof I even called the corporate office and I even sent an email to the corporate office that my membership was not canceled yet. Please help me its not fair that they keep taking money out . I have my original letter and I have screenshots of proof that I did call them. Thank you for taking the time. Please let me know. I want this canceled for me and my son, ****, ********.