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Find a Location

Quality Heating & Cooling, LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Quality Heating & Cooling, LLC

      PO Box 398 Glenpool, OK 74033-0398

      BBB Accredited Business
    • Quality Heating & Cooling, LLC

      null Bartlesville, OK 74003

      BBB Accredited Business
    • Quality Heating & Cooling, LLC

      1202 W 161st South Glenpool, OK 74033

      BBB Accredited Business
    • Quality Heating & Cooling, LLC

      8022 South Memorial Dr Suite 205 Tulsa, OK 74133

      BBB Accredited Business

    Business ProfileforQuality Heating & Cooling, LLC

    Heating and Air Conditioning
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/21/2023

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company states they offer: HEATING, COOLING, AND PLUMBING

    Business Details

    This is a multi-location business.

    Find a Location

    Quality Heating & Cooling, LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Quality Heating & Cooling, LLC

        PO Box 398 Glenpool, OK 74033-0398

        BBB Accredited Business
      • Quality Heating & Cooling, LLC

        null Bartlesville, OK 74003

        BBB Accredited Business
      • Quality Heating & Cooling, LLC

        1202 W 161st South Glenpool, OK 74033

        BBB Accredited Business
      • Quality Heating & Cooling, LLC

        8022 South Memorial Dr Suite 205 Tulsa, OK 74133

        BBB Accredited Business
      Location of This Business
      PO Box 398, Glenpool, OK 74033-0398
      BBB File Opened:
      6/20/2016
      Years in Business:
      10
      Business Started:
      5/24/2014
      Business Started Locally:
      5/24/2014
      Business Incorporated:
      5/24/2014
      Accredited Since:
      11/21/2023
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Quality Heating, Cooling & Plumbing
      • Quality Heating Cooling Plumbing
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Kelli Evans, Assistant
      • Kailee McCrary, Marketing Manager
      Contact Information

      Principal

      • Kelli Evans, Assistant

      Customer Contact

      • Kelli Evans, Assistant
      • Cassie D. Pound, Owner
      • Kailee McCrary, Marketing Manager
      Additional Contact Information

      Website Addresses

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/07/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Friday Mar 1, 2024 I signed an agreement with Quality Heating, Cooling & Plumbing, QHCP, to detected the water leak on my resident at ***************************************************** for $395.They came leaded by Mr ************** and they said they found the leak location in the area of a closet next to the hall & the man bathroom. They proposed to fix the leak for $2776 plus the Quality club fee for $14.99.Monday Mar 4, 2024 they sent a team, leaded by ******************, out to dig the location in the closet and at noon the fixing team stopped. **************** left because he could not locate the leak.A couple hour later Mr. ****** came back and spent anther couple hours and stopped. Conversing with the company and told me they did find the second location but they were afraid to dig anymore because it might busted the water pipes so they stopped. They told me to contact another company named American Leak Detection for detecting the leak.I did not agree saying a contract is a contract and they must complete the contract.They planned to leave telling me the manager will contact me later.15 minutes later they returned telling me that their boss will come tomorrow, Mar 5, 2024 to complete the detecting himself.Today Mar 5, 2024 at 1:45PM No one came and I did not hear anything about them.While doing the detecting the leak with the air pressure on the water heater, they broke both of my toilets. At *************** said they did not do that, that he found the busted location but did not tell me. I was bagging the company to fix it up at least one toilet for me to use. Mr. ****** told med that both of toilets were working. We both checked but after that left the water gradually raised past the top and water from the tank overflowed to the floor. Mar 26, 2024 Horizon ****************************** came to search the leak inside and outside and did not find any leaks on my toilets.***************
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Scott M

      5 stars

      07/31/2023

      We bought a house in Bixby around 4 years ago. About two years in we starting having some issues. The first was a plumbing issue in our guest bathroom. I did a google search and found Quality. I called and unlike most companies when I had to wait weeks they were able to schedule me quickly. Another thing I liked is instead of having to stay home all day waiting for them they sent me a text when the plumber was on his way so I was able to go about my day as usual. I was able to track in real time the route the plumber was coming and was there the same time the plumber arrived. He was able to fix the issue quickly and at a price I thought was very fair. A few months later we had an issue in our master bathroom. I decided since I had great luck with them to give them a call back. They once again were great to work with and the plumber was efficient and fixed the issue. His name was Monty and he was really tall. I joked with him about being so tall and being a plumber. He was very nice. At the end he told me about a membership they had where I could get my HVAC maintained for a year, a plumbing check once a year, and a discount on any repairs. I decided to sign up for the membership and they have serviced my HVAC and done the plumbing check. The greatest thing is they had some suggestions for some things I could do, for example a surge protector to protect my house against lightning but they weren't pushy. When I told the young man who did my HVAC inspection I couldn't afford it at this time he was very kind and said he just wanted me to be aware of it. I guess you could say I feel that Quality is a high quality company.

      Quality Heating & Cooling, LLC Response

      08/07/2023

      Hi *****, Thank you so much for the kind words and taking the time to leave us a 5-Star Review! We are happy to hear that Monty provided you a Quality experience and that you have chosen to join our Quality Club. We look forward to seeing you at your next scheduled service!

      Local BBB

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