Business ProfileforJustice Legal Team PLLLP

My grievance is unfair billing practices. Their Law offices charged me frivolously and I believe they had taken advantage of me given the charges listed on their invoice. For example, they had charged me to research how to efficiently get a police report. Charged me to speak amongst each other on how to get police records. 4/13/2023 they had charged me $240 for to and from OKCPD but again charged $30 to come back from OKCPD on the same day. They had even charged me to drop off documents at their offices. Which included the police reports they charged me to research how to get (after they were already provided). I feel that their practices are unethical. I was never made aware of my retainer running out or that I had gone over my retainer. On 4/17/2023, I requested that the partner who attended my court hearing (who also oversees billing) because my attorney was out of the office, check into my retainer and billing because I expressed my concern that I would go over that retainer. I was given a retainer amount of $3500, and I provided them $5000. I was never contacted about my charges until I received the bill on 4/28/2023. On the invoice it stated they requested body cam footage which was never obtained/used, and I feel was unnecessary for the case as the officers themselves were subpoenaed and attended court. Also, it states that it took 30 minutes or more sometimes for travel to the court. I had been spoken to by their office staff very unprofessionally. Also, without consulting me, they had sent in a request for me to complete additional financing with their other financing option after I had received their invoice and told them I wanted to discuss my bill.