Reviews
This profile includes reviews for 180 Medical, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 21 Customer Reviews
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Review fromJackie S
Date: 04/17/2025
5 starsCatheters always arrive on time and it's easy to add different types of catheters in the same order.JES 4/17/25Review fromTracey B
Date: 04/03/2025
5 starsI have nothing but good things to say about this company. My catheters are always here when they say they will be and everyone I speak to is always kind and helpful. I highly recommend them for all your medical needs!!Review fromKristian C
Date: 03/20/2025
1 starKristian C
Date: 03/20/2025
180medical has been supplying me with catheters for 10+ years. Catheters became a necessity, I would not be able to survive without them. This past year there have been a lot of issues renewing my supplies orders for some unforeseen reason. I recently placed an order online on 02/19/202 for a delivery date 03/03/2025-03/04/2025. That order disappeared and I do have a copy of that confirmation order. My medical situation isn't reversible. Also, if it was an insurance issue you could have allowed me to pay out of pocket. The only option that 180MEDICAL gave me was to wash out the ones I have for future use.
180 Medical, Inc.
Date: 03/24/2025
Thank you for reaching out regarding your concern about your order. We sincerely apologize for the issues you have experienced with your recently confirmed order and the expectation of its delivery. We understand the critical nature of the products we provide. Weve recently attempted to contact you via phone on 2/7, 2/28, 3/6, and 3/13 regarding an updated financial responsibility, as we never want our customers to be surprised by a change in out-of-pocket expense. We have sent urgent samples overnight on 3/24/25, and your standard shipment of supplies will be shipped tomorrow and arrive within one day. We would welcome the opportunity to discuss this change with you and ensure you have the supplies you need.Review fromAlfred W
Date: 11/09/2024
4 starsAlfred W
Date: 11/09/2024
Hi, my name is ****** *****, **********. I recently experienced a problem with shipping. My last shipment was supposed to arrive October 30 according to the tracking dates. No arrival. I became concerned and called 180 on Monday morning ( Nov. 4,th ) and explained the situation to a helpful woman. She understood and said she would arrange a *** air shipment to arrive the next day which I thought was faster than necessary. *** delivered it Tuesday evening. Thank you. So now the situation is, I received the original shipment on the 7"th of Nov. Stuck in ****** I assume. Therefore, I now have 8 full boxes on hand. I should not need a new shipment until January 1st or so. Is this a reasonable suggestion given the situation. Let me know what works best. Thanks for listening, Satisfied customer, ****** *****180 Medical, Inc.
Date: 12/13/2024
Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience caused by the delay in your original shipment and are grateful for your understanding.Were glad to hear that our team was able to assist you promptly and ensure you received the replacement shipment quickly. We understand that you now have extra supplies on hand, and are happy to accommodate your request to hold off on another order until January.If you need additional assistance or changes, please dont hesitate to reach out to us directly at ************** or on our website at www.180medical.com.Thank you for your patience and for choosing 180 Medical. Were committed to providing reliable service and are here to help anytime you need us.Review fromAndy P
Date: 10/25/2024
5 starsAndy P
Date: 10/25/2024
Great customer service and selection of catheters. I got free samples and changed the type I was using for no extra cost.180 Medical, Inc.
Date: 11/11/2024
Thank you so much for letting us know about the delay. We're glad we could help arrange an expedited shipment to ensure you received your supplies quickly. We appreciate your patience and understanding. Well be reaching out to discuss what will work best for managing the duplicate order to make sure everything aligns with your needs going forward. Thank you again for sharing your experience and for being a valued customer.Review fromTony L
Date: 10/10/2024
5 starsTony L
Date: 10/10/2024
Great company for ****** supplies and fast shipping. The staff is knowledgeable and professional every time I call for supplies.180 Medical, Inc.
Date: 10/16/2024
Thank you for taking the time to share your positive experience with us! We’re thrilled to hear that our team has consistently provided you with knowledgeable and professional support for your ostomy supply needs. Fast and reliable shipping is something we strive for, and we’re so glad it’s been a benefit to you. If there’s anything more we can do to support you, please don’t hesitate to reach out. Thank you for choosing us as your supplier!Review fromRonald H
Date: 08/29/2024
5 starsTheir customer service **** are very well-trained, courteous, and helpful.It is a distinct pleasure doing business with them. A special shout-out to *********; she goes above and beyond to solve my catheter problems!Gratias,Dr ***.Review fromCindy O
Date: 06/07/2024
5 starsCindy O
Date: 06/07/2024
This company has terrific customer service for once we are assured of a constant supply of this greatly needed product that cannot be gotten anywhere but through medical supply company. They work well with *********180 Medical, Inc.
Date: 06/10/2024
Thank you so much for your 5-star rating! We truly appreciate you taking the time to share your positive experience with 180 Medical. Your satisfaction is our top priority, and we're delighted to know that we met your expectations.If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. Thanks for choosing 180 Medical!180 Medical **************** TeamReview fromRuben M
Date: 04/01/2024
5 starsRuben M
Date: 04/01/2024
Amazing Service! Patricia ********* was extremely professional and helpful A+++++ Thank you Patricia ***** ********
180 Medical, Inc.
Date: 04/02/2024
Thank you so much for your positive feedback! We're thrilled to hear that ******** provided you with amazing service. At 180 Medical, we strive to deliver professionalism and assistance at the highest level. If you ever need further assistance, please feel free to reach out. We're always here to help!Review fromJack T
Date: 07/08/2023
5 starsJack T
Date: 07/08/2023
We are first time customers of your organization and extremely impressed, to say the least. Your efficiency, professionalism, courtesy and concern were extraordinary. Within a 48+ hour period we registered, provided the necessary information you needed and received the necessary supplies. As an aside, the order was totally correct. It has been an extreme pleasure dealing with you and look forward to our continuing relationship. Candidly, five stars can easily be replaced by a higher score/rating. Thank you.180 Medical, Inc.
Date: 04/02/2024
Thank you so much for your incredibly kind words! We're thrilled to hear that your experience with us exceeded your expectations. Providing efficient, professional, and courteous service is always our goal, and we're delighted to have delivered on that for you. If you ever need anything else, please don't hesitate to reach out. Thanks again for choosing us!
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