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Find a Location

Hurd Family Studios has 1 locations, listed below.

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    Business ProfileforHurd Family Studios

    Dance Instruction

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2609 S Memorial Dr, Tulsa, OK 74129-2643
    BBB File Opened:
    12/9/2021
    Years in Business:
    5
    Business Started:
    1/2/2019
    Business Started Locally:
    1/2/2019
    Business Incorporated:
    7/29/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Emmanuel "Cross" Hurd, Owner

    Customer Contact

    • Emmanuel "Cross" Hurd, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/09/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    My 3 children attended the studio from May 2020-May 2021. In November of 2020, I paid a costume fee of $225 ($75 per child) to the studio for a video shoot that was supposed to happen in December of 2020. We were required to submit measurements for costumes prior to December 1st along with the costume fee. We were told there would be a military theme to go with the dance they'd been practicing for months. The actual video shoot didn't happen until May of 2021, and the costumes ended up being T-shirt's and hats that were nowhere near $75 worth. The video took 6 months to release, the release happened December 8th 2021. After reviewing the video multiple times, my daughters are not shown performing the dance that they spent months preparing for. This was a required video shoot for all students, and the money for costumes was in addition to the tuition I paid over their time at the studio. I wrote the studio multiple emails, and reached out on social media requesting a refund. I explained that this video didn't feature my kids and I should not be required to pay for something they are not shown in. I also asked for a refund right before the shoot because I was unhappy with the costumes, and the owner reassured me and I decided to go forward with the shoot. They led us on to believe it would be a way to showcase the students work, and that was only the case for some and not all students.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Pamela H

    5 stars

    12/10/2021

    Hurd Family Studios is one of the most incredible studios in Oklahoma! The owner (Emmanuel Hurd) not only facilitates classes to help first time dancers find their creativity in the art of dance, but promotes growth with experienced dancers, and improves the skills of those interested in going to the next level artistically. Emmanuel offers classes for every dance level (toddlers, beginners, intermediate, professional, and advanced). He has created an atmosphere in his studio that is conducive to empowerment, encouragement, organic and healthy artistic/creative opportunities that meet the needs of individual dancers, and personal/mental/emotional/physical and spiritual growth. Parents rave about how he has open doors for their children to find confidence, given them a platform to share in a safe environment, and provides scholarships on a needs basis to ensure all students have the same opportunities to participate in professional workshops/masters classes. Parents solicit him to counsels their children when in despair and he spends countless hours (after classes) helping students find resolve and peace. He is tireless in providing a safe, wholesome, age appropriate, fun, and creative environment for students. The quality of customer service that he provides is impeccable! I've personally observed students walking into his studio that didn't have any confidence, had never danced and were struggling at school with bullying issues and after he Imparts over time many of those students become confident and some of his best performers dancing on national stages with Emmanuel. He makes all of his students and parents feel comfortable. His energy, compassion and enthusiam are magnetic. At Hurd Family Studios students will have wonderful life altering experiences. Emmanuel is a phenomenal business man, mentor, choreographer, creative designer, and strong man of God. On a weekly basis, his students have the privilege of participating in a bible study that is lead by Emmanuel. If you are looking for a place where your child can grow in every aspect of his/her life, look no further. Hurd Family Studios has everything one would desire their child to experience in a studio.

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