Business ProfileforLifetime Dentistry Of South Tulsa

The dentist is nice and knowledgeable. Melanie at the front really goes above and beyond her description and even worked after hours to get me in. Went in for a temporary crown on the 29th. The staff says if it falls off then to call them so they can quickly get me back in and make sure it is secure. My temp falls off on Friday evening. I contact the office and the emergency line followed by text messages. I did not receive any acknowledgement or responses! Four calls with messages left and four text messages sent. Nobody ever answered, responded to the text saying there is an over the counter cement to use and try to get that. I luckily was able to get in contact with another dentist line who took 3 minutes to tell me what to do as far as over the counter cement available. Even though this office says if the temp falls off they will get you in...today is 7/3 and I have to wait until 7/10 risking damage to the tooth under it. Horrible service after you leave the office!! No sense of urgency when asked to speak with an office manager. There is no turn around time when a customer is having an issue/emergency. You are just left without an response.