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Find a Location

Rubycar by AVIS has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rubycar by AVIS

      PO Box 699000 Tulsa, OK 74169-9000

    • Rubycar by AVIS

      4200 South Blvd Ste A Charlotte, NC 28209-2691

    • Rubycar by AVIS

      963 Melbourne Rd Hurst, TX 76053-4632

    • Rubycar by AVIS

      34 East Piper St Trenton, NJ 08628

    • Rubycar by AVIS

      2000 Kittredge St Berkeley, CA 94704-1427

    Business ProfileforRubycar by AVIS

    Online Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.73/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    24 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Rubycar by AVIS has 15 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rubycar by AVIS

        PO Box 699000 Tulsa, OK 74169-9000

      • Rubycar by AVIS

        4200 South Blvd Ste A Charlotte, NC 28209-2691

      • Rubycar by AVIS

        963 Melbourne Rd Hurst, TX 76053-4632

      • Rubycar by AVIS

        34 East Piper St Trenton, NJ 08628

      • Rubycar by AVIS

        2000 Kittredge St Berkeley, CA 94704-1427

      Location of This Business
      PO Box 699000, Tulsa, OK 74169-9000
      BBB File Opened:
      6/27/2023
      Years in Business:
      3
      Business Started:
      9/5/2020
      Business Started Locally:
      1/23/2023
      Business Incorporated:
      5/5/2020
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Rubycar
      • Avis Car Sales UTD, LLC
      Business Management
      • Alexander Schaeffer, Customer Service Manager
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      24 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/24/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I purchases a vehicle through RubyCar by Avis, a Florida based car seller, in February. Since then I have been through 2 sets of temporary tags and still not received a title. I currently have an expired temporary tag, no title, and cannot register my vehicle.RubyCar is not responsive to emails, my sales agent is conveniently "unavailable" every time I reach out and I have no update on my title situation. It has been nearly 4 months, I have no title.
      Read More

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Blake B

      4 stars

      06/29/2024

      I actually had a good experience overall, so I came back to put some minds at ease, since I had come to these reviews at one point freaked out that I had been scammed.During the online purchase process they ask you what day and time frame you want your vehicle delivered and then after everything is finished, youre told the delivery company will get a hold of you to set up a day and time.Details of my purchase:2023 4Runner Financed with **** Details of post contract signing:Had my vehicle about 10 days after I signed the contract. The 3rd party delivery company was the biggest source of stress, because they didnt give me a time frame. Finally delivered it at 7pm on a Tuesday night.I had some minor concerns with the 4Runner after I recited it regarding some paint chips. They were willing to fix it. 4Runner needed a new battery right after the 7 day warranty was up. **** paid for a new one from my local ****** dealership.Communication with ****:I primarily worked with Ranger and he was great. He was quick to respond and friendly. His customer service regarding my questions was better than average.Registration:The week after I had signed everything I had a virtual meeting with a lady affiliated with Ruby *** to get my state registration signed.I had received my vehicle on 6/3 and had my plates on Monday 6/26.In conclusion my experience with **** *** was not without some stress, which was primarily due to the delivery process and simply the unknown of buying a vehicle online.All in all, it was worth it for me, since the same vehicle with this mileage in my region would have cost me 2k-4k more.I will consider buying a vehicle from them again if Im able to work with Ranger.

      Local BBB

      BBB Serving Eastern Oklahoma

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