Business ProfileforVesta Capital

Since the beginning of 2024, we have had problems receiving mail at The Villas at *******, a Vesta Realty property. The property manager and staff have been notified that the US *********** will no longer deliver mail to the damaged mailboxes in the mailroom facility. As a result, my family and others in the apartment complex face the consequences of not having a physical mailing address. For example, my health insurance was canceled due to my mail being returned to the sender. This resulted in the insurance company notifying me (via mail that I could not receive) that we needed to prove our physical address to verify that we lived within the service area.Unfortunately, I am not the only one in the apartment complex with problems receiving mail. Other residents at ********************************************************************* in apartments 109, 208, 132, 135, 232, 111, 112, 107, and others are facing the same dilemma.I am writing this because we have received no resolution after months of complaints, inquiries, and consistent reminders to office staff of the imperative nature of receiving mail at our physical address. I have been advised that The Villas at ******* and Vesta Realty, by extension, will NOT pay to repair the mailboxes so that the residents can receive their mail.